Москва
Резюме № 35878959
Обновлено 28 октября 2017
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Customer Service Representative

Была больше месяца назад
По договорённости
38 лет (родилась 27 апреля 1987)
Москва
Занятость
не указано
Гражданство
не указано
Контакты
Телефон

Почта
Будут доступны после открытия
Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 19 лет и 5 месяцев

    • Ноябрь 2008 – работает сейчас
    • 17 лет и 2 месяца

    Customer Support Representative, Customer Service Writer

    Provide Support LLC, SaaS

    Обязанности и достижения:

    Responsibilities: • Assisting customers via live chat and email and answer their questions related to installation, troubleshooting of the software, payment issues etc. • Testing of the software and reporting discovered bugs to the development team. • Contributing articles on customer service to our company blog and other online publications. • Helping part-time to manage our social media accounts, write software manuals, create video tutorials.
    • Январь 2008 – июль 2008
    • 7 месяцев

    Virtual Assistant

    Private Person

    Обязанности и достижения:

    Responsibilities: • Online web research including researching/finding individual people and/or companies via blogs, websites and forums and preparing reports/summaries; • Researching current topics in the news including people, companies and technologies and writing reports about them.
    • Май 2007 – декабрь 2007
    • 8 месяцев

    Staff Recruiter

    Vitaver & Associates

    Обязанности и достижения:

    Responsibilities: • Communicating with clients to identify personal and professional qualifications of the candidates they are looking to hire; • Creating job opening profiles along with skill matrixes and emailing forms; • Sourcing/researching in major US databases: Monster, CareerBuilder, Dice, ComputerJobs; free databases and open web, online recruiting, including Google, Yahoo and Live search; network search – LinkedIn; • Candidates’ screening, interviewing, assessing qualifications of selected candidates; • Reference Checking; • Candidates’ profile entry; • Collecting referrals; • Introducing candidates to clients; • Reporting to the management team.
    • Март 2007 – май 2007
    • 3 месяца

    Telemarketer / Sales Representative

    Medicare Advanced Program

    Обязанности и достижения:

    Responsibilities: • Providing healthcare recipients with detailed information about the medical benefits over the phone; • Scheduling meetings with Medicare specialists; • Providing detailed entry of all information and tracking of candidates in a database.
    • Март 2007 – май 2007
    • 3 месяца

    Recruiter

    Workforce Source

    Обязанности и достижения:

    Responsibilities: • Sourcing of candidates nationally to present qualified candidates for Database Administration, Hardware, Software Project Management, Network Architecture, Business Analysis, Programming, Account Management and other various positions in IT industry; • Partnering with all levels of management to develop and implement staffing plans; • Conducting interviews; • Informing candidates of job requirements, job location and compensation; • Matching candidates to multiple positions within a company and in their region; • Screening of candidates, checking references; • Providing detailed entry of all information and tracking of candidates in database; • Compiling and maintain detailed information on clients.
    • Май 2006 – март 2007
    • 11 месяцев

    Telemarketer / Sales Representative

    VoIp Technologies

    Обязанности и достижения:

    Responsibilities: • Provide US business owners/top executives with detailed information about the investment packages over the phone; • Provide detailed entry of all information and tracking of candidates in a database.

Образование

Обо мне

Дополнительные сведения:

Live chat, email and phone customer support, copywriting, blogging, social media marketing and management.
Фото, имя и контакты доступны только авторизованным пользователям
Работа в МосквеРезюмеМаркетинг, реклама, PRМаркетинг

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