Обязанности и достижения:
Medpoint24 is a leader company in pre-trip medical examinations of personnel. Field of activity IT and medicine.
Responsibilities and functions:
Strategic management:
Developed a strategic development plan for the business area in B2B + Retail
Launched new products of the company to the market: alcohol frame, alcohol testing, medical examination, thermometry, telemedicine (MVP)
Developed and implemented commercial policy 2019, updated in 2020
I set up business processes for the rapid development of the market: production, implementation, technical support, document flow.
I conduct a systematic analysis of the competitive environment: prices, sales strategies, product.
Developed new promising distribution channels: pre-shift inspections, 2X to the capacity of the original market
Regular forecasting of demand, conducting the operational planning process, forecasting accuracy of 95%.
I manage profitability: analyze the profitability of a service by category and distribution channel, analyze the pricing policy of competitors, adapt the discount system and partner programs to the needs of the strategy.
Formed pricing policy and system of marginality management in various market segments.
Operations management:
Ensured the fulfillment of sales and profit plans: revenue 4.5X - 19vs18, 3.2X - 20vs19
Developed a potential (35% of the market in CRM) and active clients (11X) and new sales channels in Russia and abroad.
I conduct personal sales and accompany large transactions at all stages: conducting multi-level negotiations and meetings with strategic, potential partners and key clients.
Budgeting:
I planned and executed the budget for 2019 and 2020, ensured control over its implementation.
Manage my marketing budget, cost optimization was 37%.
Control accounts receivable - overdue is no more than 7%
Team management:
Commercial department management: five departments, 54 employees: telemarketing (7), 2x active sales (25), support (12), retail project (6), marketing (3).
I formed a team, decomposed budgetary goals, control of results based on analytical dashboards.
I develop the team through a quarterly performance assessment, identifying growth points with their subsequent closure through internal and external training.
Developed and implemented a motivation system with quarterly updates, job descriptions, reporting.
Developed and implemented marketing campaigns: online, offline.
Organized exhibition and presentation events.