Москва
Резюме № 7012931
Обновлено 24 апреля 2018
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Client Manager

Была больше месяца назад
120 000 ₽
37 лет (родилась 05 июня 1988), cостоит в браке, детей нет
Москва, готова к переезду
Условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Гражданство
не указано
Контакты
Телефон
Почта
Будут доступны после открытия
Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 17 лет и 7 месяцев

    • Июль 2013 – работает сейчас
    • 12 лет и 6 месяцев

    Pricing Specialist

    British Telecom

    Обязанности и достижения:

    Key Responsibilities • To manage high volumes of 3rd party access costing requests from pan-BT sales channels and external distribution channels • To ensure access costing in accurate and delivered on time • To evaluate, verify and manage access requirements and obtain appropriate access costs for customer bids, on behalf of Market Units, responding within required timeframes • To deliver improved end customer experience on pricing turnaround time, RFT quote responses and optimal use of BT and supplier resources through effective quote management • To provide specific access related advice and assistance to Market Units to support customer access requirements • To operate in accordance with specific guidelines and ensure all costs data and proposals are managed in accordance with BTGS processes and governance • To support the implementation of BT pricing strategies, and ensure adherence to pricing policy, processes, models and tools • To support cross-functional costing activities and customer costing issues for specific access products or within customer segments • To establish close working relationships with access costing teams within supplier and partner organizations to ensure requests are handled efficiently and responses are timely and accurate • To identify improvements that can be made in processes, costing tools and web resources and feedback to appropriate person/team for implementation • To maintain and update contact lists, support information and documentation relating to access products and suppliers • To proactively participate and be fully supportive in all GAC/CACT team Project Improvement Initiatives
    • Декабрь 2011 – работает сейчас
    • 14 лет и 1 месяц

    Business-assistant

    Bonduelle LLC, Москва

    Обязанности и достижения:

    Job Responsibilities: • Agenda planning • Translation and interpretation of contracts, presentations, letters, conferences, financial reports into / from French, and English languages • Managing internal accounting, client invoicing and collection • Presentations making (Russian, English, French) • Annual Budget and Strategic plan management as well as management presentations internal support (Russian, English, French) • Orders registration and maintenance in the database (JDE) • Arranging business trips, meetings • Organization of conferences and corporate events for all the company “Bonduelle-Kuban” abroad and in Russia • Interaction with related departments and sub departments and regions • Implementation of financial reports; • Payment arrangements • Organizational design and KPI’s, performance management • Private Label managing • Administrative and financial management - cooperation on payments • Order the products from the warehouse and managing all the reports and documents due to it • Windows dressing with the products Bonduelle-Kuban (office, conference halls) • Recording of meetings, conventions and conferences • Meeting, convention and conference reports (Russian, English, French) • Organization and holding of exhibitions, conferences, meetings, negotiations (including French and English languages) • Work with foreign colleagues (intern expats, partners and guests) • Work with office equipment • Full administrative support of commercial director and the heads • Assisting team members (Managers / Partners) in all administrative matters • Document management (including English and French languages) • Translate documents (preferred) \coordinate translation projects assigned to the translators • Participation in negotiations and meetings (oral translation in/from English, French languages) • Full organization of business trips abroad for the colleagues and partners in groups (from 10 to 20 persons) (as the interpreter, guide, organizer) • Business correspondence in French and English languages • Book conference rooms, services and equipment • Using software JDE, ERM, Lotus Notes, Word, Excel, Power Point, Internet
    • Июль 2011 – декабрь 2011
    • 6 месяцев

    Personal assistant, Interpreter

    Ltd. "Priority Hotel Management", Moscow (Head Office), Москва

    Обязанности и достижения:

    Job Responsibilities: • Assisting President, Vice President • Assisting team members (Managers / Partners) in all administrative matters • Translating and interpretation • Managing internal accounting, client invoicing and collection • Arranging business trips, meetings, and other events • Register and maintain incoming/outgoing correspondence • Maintain internal databases • Organize, update and maintain archives and documents storage • Providing administrative and secretarial support to the departments • Ensure that all incoming calls are answered in accordance with the internal policies and procedures • Independently process verbal and written queries of the employees within the scope of responsibility if the position • Co-operation with the clients and personnel that is within the scope of responsibility if the position • Provide typing, formatting and proofreading support • Prepare and send faxes and letters • Translate documents (preferred) \coordinate translation projects assigned to the translators • Ensure mail distribution and document tracing • Ensure package delivery • Tickets ordering, car arrangements, hotel reservation • Payment arrangements • Book conference rooms, services and equipment • Book cars for the meetings • Book parking place for clients’ cars. • Ensure office stationary supplies; make copies, order business cards • Using software Lotus Notes, Word, Excel, Power Point, Internet
    • Март 2011 – июль 2011
    • 5 месяцев

    Customer Service Manager

    Ltd. “Mercedes Benz”, Perm, Пермь

    Обязанности и достижения:

    Job Responsibilities: • Direct assisting dealership clients • Consulting clients on a car service • Register cars for repair • Payment arrangements • Maintain internal databases • Ensure that all incoming calls are answered in accordance with the internal policies and procedures • Negotiate contracts • Orders managing • Business correspondence • Business negotiations with Moscow and foreign partners • Translation of reports and documents into English for the Germans • Negotiations with foreign partners, both directly and by telephone • Resolving conflicts with clients • Managing internal accounting, client invoicing and collection • Co-operation with the clients and personnel that is within the scope of responsibility if the position • Organization of conferences and trainings • Using software Lotus Notes, Word, Excel, Power Point, Internet
    • Февраль 2009 – июль 2011
    • 2 года и 6 месяцев

    International Contract Manager

    Ltd. "Eco-Style", Perm. Buying, selling Swedish wallpaper, Пермь

    Обязанности и достижения:

    Job Responsibilities: • Negotiate contracts with foreign partners • Search for new partners (contracts) abroad • Consulting clients on one or another kind of wallpapers • Administrative and financial management - cooperation on payments • Order the products from the warehouse and managing all the reports and documents due to it • Business correspondence with foreign partners • Translation and interpretation of contracts, presentations, letters, conferences, financial reports into / from French, and English languages • Managing internal accounting, client invoicing and collection • Presentations making (Russian, English, French) • Organization and holding of exhibitions, conferences, meetings, negotiations (including French and English languages) with foreign partners • Assisting and direct work with President of the company • Orders managing • Co-operation with the clients and personnel that is within the scope of responsibility if the position • Interaction with related departments and sub departments and regions • Implementation of financial reports • Payment arrangements • Organizational design and KPI’s • Budget managing • Using software Lotus Notes, Word, Excel, Power Point, Internet
    • Июнь 2009 – сентябрь 2009
    • 4 месяца

    Butler

    Hotel "Royal Westminster" Cote d’Azur, France. Hotel 4 stars

    Обязанности и достижения:

    Job Responsibilities: • Responsible for assisting the Guest Relations Manager in the recognition of all Repeat, VIP and special occasion guests visiting the hotel and for informing all hotel departments of the guests arrival’s, special needs and requests, personal preferences and the delivery of preferred services and amenities • Responsible for meeting, recognizing and energizing anticipation of guests needs • Translation and interpretation into / from French, and English languages for Russian Guests • Act as support to all operational areas • Prepare for the flow of arrivals and departures through out the day • Know the functions of the day, occupancy of the day, VIPs visiting the hotel (staying in the hotel or in outlets) • Meet and greet all VIPs arriving, departing or staying in the hotel or visiting the hotel • Accommodate all guest requests expediently and courteously and follow up with the relevant department to ensure completion • Report all guest opportunities with accurate details, history of guest, record of conversation between employee and guest • Resolve all guest opportunities not only to guest satisfaction but to the level of guest engagement • Maintain complete knowledge of hotel feature, services, hours of operations, room rates, special promotions, packages, local events, thorough knowledge of the country • Reporting defects, feedbacks, guest opportunities, VIP arrivals, VIP departures, VIP agenda, VIP preferences to GT. • Maintain a record (log book) of handover and enter all relevant information for the day • Complete walk through any maintenance required must be reported and followed up in a timely manner • Work closely with LPD on emergency situations • Payment arrangements • Using software Word, Excel, Power Point, Internet
    • Июнь 2008 – сентябрь 2008
    • 4 месяца

    Shop Assistant

    Flynn and O'Hara (USA). School Uniform Shop, USA, Pennsylvania, Philadelphia

    Обязанности и достижения:

    Job Responsibilities: • Assisting customers in choosing one or another item • Cash-keeper
    • Июнь 2007 – сентябрь 2007
    • 4 месяца

    Senior Server

    Hotel "Auberge des Adrets" Cote d’Azur, France. Hotel 4 stars

    Обязанности и достижения:

    Job Responsibilities: • Meeting and serving all the clients • Banquets, weddings and social events serving • Banquets, weddings and social events organization • Translation and interpretation into / from French, and English languages for Russian Guests • Responsible for the management of all aspects of the Dining Room • Communication with all departmental requirements to the food and beverage director and/or appropriate leader • Responsible for maintaining close and cohesive working relationship with the staff of the Hotel "Auberge des Adrets" • Responsible for meeting, recognizing and energizing anticipation of guests needs • Payment arrangements • Resolve all guest opportunities not only to guest satisfaction but to the level of guest engagement • Orders management

Условия занятости

  • Подходящие условия занятости
Полная занятость
Стандартный график
В офисе/На объекте

Образование

Обо мне

Дополнительные сведения:

Hobbies and Interests Swimming, mountain and cross-country skiing, ice skating, roller skating, bike riding, horse riding Skills and Achievements: • Higher Diploma (Russia) • Strong verbal and written communication skills in English and French • 6-year interpreter/translator experience • 4-year assistant and other document management experience • 3-year manager experience • Communication skills • Good typing skills in Russian, English, French • Fluent written & spoken Russian (native speaker) • Ability to prioritize multiple tasks and meet deadlines • Advanced user of basic office software (Word, PowerPoint, Excel, LN) • Spanish intermediate • Polish basic • Ability to clearly and pleasantly communicate in English and Russian with guests/visitors and coworkers in writing, by telephone, and in person • Experience in the management position • Great experience working and living abroad (Europe, USA, Ireland) Компьютерные навыки: Word, Power Point, Internet, Excel, ERM, JDE, Lotus.

Иностранные языки

  • Английский язык — cвободное владение
  • Французский язык — cвободное владение
  • Испанский язык — базовый
  • Польский язык — базовый

Водительские права

  • B — легковые авто
Фото, имя и контакты доступны только авторизованным пользователям
Работа в МосквеРезюмеПродажиТелекоммуникации, сетевые решения, средства связиМенеджер

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