Обязанности и достижения:
Director of operations (before, service engineer)
- Technical support of the service departments of the company's dealer centers
- Installation supervision
- Conducting launches of equipment on dairy farms
- Participation in the launch of new equipment and training of personnel in the operation of new equipment.
- Repair, upgrading, flashing software hardware equipment
- Preparation and presentation of company equipment at exhibitions
- Work with complaints (warranty)
- Technical acceptance of new equipment in commissions
- The holding of training
- Introduced a static address system for storage of goods and spare parts in the company's warehouse. This reduced the time for assembling orders by 65-70%.
- Increased (led to a single standard) the time of order building up to two days, how it works and why it is done?, the warehouse employee receives an order to collect the order, for example, the 11th day of the month, he forms it and knows that the order will be shipped on the 13th of the same month, it turns out that the employee always has time to slowly collect the order, check it and, if necessary, change its contents (to supplement or extract something), and also it has time to assemble the urgent order, which arrived today and must be shipped today (such orders are rarity, but happen)
- Video fixing of the order assembly was introduced (in addition to the "security" cameras installed inside and outside the warehouse), for self-monitoring of the assembly of the order by the warehouse employee and resolving of disputable issues with customers if there are questions about the quantity or mechanical damages of the shipped order.