Обязанности и достижения:
- Taking applications for Shengen (Portuguese, Austrian and Lithuaninan) and Croatian visas.
- Documents processing.
- Consulting of applicants.
- Administration of the work of the Visa Centre hall.
- Enrollment of biometric data of the applicants.
- Quality check of the work of the Visa Centre employees.
- Work with the Consular Section of the Embassy of Portugal in Moscow.
- Electronic and paper document flow.
- Monitoring of the work of the Call-centre.
- New employees orientation.
- Regional manager of Portuguese department of the Visa Centre.
- Work with the regional Visa Centres.
- Quality check of the work of the regional Visa Centres.
- Work with the courier delivery services (DHL, Fox-express).
- Incoming and outgoing calls.
- Work with VIP-clients.
- Work with English-, Spanish- and Portuguese-speaking clients.