Москва
Резюме № 2362983
Обновлено 19 ноября 2007
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Assistant

Был больше месяца назад
30 000 ₽
46 лет (родился 13 октября 1979), не состоит в браке, детей нет
Москва
Занятость
полная занятость
Гражданство
не указано
Контакты
Телефон

Почта
Будут доступны после открытия
Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 9 лет и 1 месяц

    • Сентябрь 2003 – октябрь 2007
    • 4 года и 2 месяца

    Chief of Kids Entertainment

    Wow Bodrum Resort Hotel

    Обязанности и достижения:

     The responsible of kids’ entertainment, organization of weekly activities and programme. Weekly duties are; to criticise the hotel guest’s opinions, demands and complaints, to lead the kid entertainment team, to keep the animators’ performance high and to motivate them to their job.  General duties are: to assist the entertainment manager, to apply training to the animators, to upgrade their professional ability, to be creative for new projects.
    • Май 2003 – сентябрь 2003
    • 5 месяцев

    Chief Assistant of Kids Entertainment

    Rixos Hotel

    Обязанности и достижения:

     The assistant of the responsible of kids’ entertainment, helping with the organization of weekly activities and programme. Weekly duties are: to criticise the hotel guest’s opinions, demands and complaints, to lead the kid entertainment team, to keep the animators’ performance high and to motivate them to their job.  General duties are: to assist to the Chief of Kids Entertainment and to the Entertainment manager, to apply training to the animators, to upgrade their professional ability, to be creative for new projects.
    • Июль 2002 – апрель 2003
    • 10 месяцев

    Assistant Teacher, Secondary School Groups

    CD Foreign Languages Courses

    Обязанности и достижения:

     Weekly duties are to make the lessons’ programme and choosing the chapters and weekend; giving the English lessons to the secondary school groups from elementary level to intermediate level.
    • Апрель 1999 – май 2002
    • 3 года и 2 месяца

    Team Leader-Agent, Credit Card Department

    Yapi Kredi Bank

    Обязанности и достижения:

     Daily duities are: to solve the costumers’ credit card and account problems, to transmit their demands to the administration, to make their daily processes, to solve the problems which cannot be solved by the agents.  Weekly duties are: to lead the team and to assist to the upper administrator about agents’ performance and technical problems, to keep the statistics of calls of costumers.  General duties are: to assistance of upgrade of system, to prepare training programmes and to apply it to the new staff, to fix the necessity of staff and to share it with administration, to make demonstrations for marketing techniques.
    • Май 1998 – ноябрь 1998
    • 7 месяцев

    Cabin crew

    Turkish Air Lines

    Обязанности и достижения:

     Duties are: to keep the safe of cabin during and before the flight and serving to the passengers.

Образование

Обо мне

Дополнительные сведения:

My name is Omer Can Esmeli. I have 3.5 years of banking systems, and 5 years of tourism experiences. I have excellent communication, problem solving and team-leading skills to cross-examine the subject to find out the solution. I believe that leading business team with creative alternative solutions and leading technical team by talking the same language is very critical to achieve the project and thus company goals. “Walking along with the team” is very important to make every project member to feel team-spirit deeply which results in a great success. My main passion is to create. My main talent is to make it positive. My main target is to be a part of a proven international success. Yours sincerely, Omer Can Esmeli. CERTIFIED COURSES & SEMINARS  Discussion techniques, YKB, January 2002  Yapı Kredi Bank Service Culture Techniques, YKB, May 2001  The Art of Cope with Hard Costumer, PDR International, June 2000  Focus on Costumer, Exper Danı ş manlı k, August 2000  The training of trainer, YKB September 1999.  Marketing Fundamentals, Partner Consulting, 2005.  Presentation Skills, WOW Hotels Training Department, 2005. PERSONALITY Excellent verbal and written communication skills. A team leader with proven leadership, coaching and mentoring skills. Ability to independently evaluate and make consistent, quality credit decisions that produce acceptable ratios and returns for the Company. Strong organizational skills and attention to details. Flexibility (ability to cope with varying workloads). Good analytical skills. Компьютерные навыки:  Operating Systems: Windows 95/98/NT/2000/XP, Unix, Linux  Lotus Notes  Bankcard System  Applications: MS Office  CCM Call Center

Иностранные языки

  • Английский язык — cвободное владение
  • Турецкий язык — cвободное владение

Водительские права

  • B — легковые авто
Фото, имя и контакты доступны только авторизованным пользователям
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