Администратор гостиницы/ Секретарь-офис-менеджер

Была больше месяца назад

По договорённости

39 лет (родилась 08 мая 1986), не состоит в браке, детей нет

Киев

Левобережная

Занятость

полная занятость

Гражданство

Украина

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 3 года

- Апрель 2011 – октябрь 2011
- 7 месяцев
Guest service Manager
Sunshine Vacation Clubs, Город за рубежом
Обязанности и достижения:
To welcome all guests and to make an effort to learn and use their names. To attend all guests who approach them immediately, cordially and with smile. To be fully conversant with hotel policies and procedures on repeaters, individual guests and VIP' s. To assist with hotel guest correspondence regarding hotel facilities. To assist with tour press visits, tour operator groups through hotel. Etc..
- Май 2009 – октябрь 2010
- 1 год и 6 месяцев
Receptionist
Likithos Village Hotel, Город за рубежом
Обязанности и достижения:
Check-in and Check-out procedures Giving an information to the guest, where to go, what to see To be able to handle complains and to give solutions for the problems To have knowledge of PC hotel programms To communicate with other departments To make sure that guests profiles are obtained and up-dated regularly To calculate guest bills, and to make sure that payment will be taken upon checking-out
- Май 2008 – октябрь 2008
- 6 месяцев
Receptionist
Daios Luxury Living, Город за рубежом
Обязанности и достижения:
Check-in and Check-out procedures Giving an information to the guest, where to go, what to see To be able to handle complains and to give solutions for the problems To have knowledge of PC hotel programms To communicate with other departments To make sure that guests profiles are obtained and up-dated regularly To calculate guest bills, and to make sure that payment will be taken upon checking-out
- Июнь 2007 – октябрь 2007
- 5 месяцев
Receptionist
Porto Carras Grand Resort, Город за рубежом
Обязанности и достижения:
Check-in and Check-out procedures Giving an information to the guest, where to go, what to see To be able to handle complains and to give solutions for the problems To have knowledge of PC hotel programms To communicate with other departments To make sure that guests profiles are obtained and up-dated regularly To calculate guest bills, and to make sure that payment will be taken upon checking-out

Образование

- Высшее образование
- Дневная/Очная
- 2009
Macedonian Institute of Vocational Training
Факультет: Hospitality & Tourism Management
Специальность: Hospitality and Catering Operations

Обо мне

Дополнительные сведения:

• Inventive • Writes non-fictional and fictional prose and poetry • Open-minded • Hard-working • Enthusiastic • Motivated • Communicative • Sociable • Empathetic • Time management skills • Flexible • Able to manage multiple functions • Ability to work in a fast paced environment • Disciplined • Works well within a team • Advanced knowledge of Microsoft Office: Word, Excel, Powerpoint, Publisher, Outlook • Advanced knowledge of Internet browsers: Internet Explorer, Mozilla Firefox, etc. • Knowledge of ‘’Protel’’, ‘’Epitome’’, ‘’Alexandros’’ software Компьютерные навыки: • Advanced knowledge of Microsoft Office: Word, Excel, Powerpoint, Publisher, Outlook • Advanced knowledge of Internet browsers: Internet Explorer, Mozilla Firefox, etc. • Knowledge of ‘’Protel’’, ‘’Epitome’’, ‘’Alexandros’’ software