Обязанности и достижения:
As part of pre-opening team of Front Office Department organization for newly built, 12 buildings, hotel complex with more than 1300 rooms.
Opera PMS software configuration
Rooms snagging. followed by further rooms configuration in Opera EMS
Transaction codes, some of reports
Trainings for FO team
I drafted and put into use Revenue Statistic Report.
Prepared Printing forms such as Registration cards, Reservation Conformation, Charge Forms, etc.
I partly prepared LSOP's and emergency plan.
On the duties as a Night Manager my responsibility was operation at night time, night audit, pre-arrival rooms management, Guest Relations, reporting duty Statistic and Issues to GM and other managers.