Обязанности и достижения:
Profile
Enthusiastic professional with over 10 years of experience in Test coordination, QA management, business analysis and testing, certificate in testing
· 10+ years in Software Quality Assurance Field
· Certificate – Test Manager, Certificate -Testing
· Experienced in testing, test analysis and coordination of client-server, Web-based and Mainframe applications
· Involvement in all phases of SDLC from requirements’ planning to FST, UAT, Pre-Production (Pilot) testing
· Strong knowledge of QA management tools (Quality Center 8.2,9.2)
· Strong ability to work independently and within team
· Ability to learn fast new applications and tools
· Multilingual (English, Italian and French)
CAREER HISTORY
QA Test Lead November/2006- present
RBC Bank
Projects:
Olympic – Loans Updates
TDS Calculation on Quick Products
BEAN – Mortgages /Personal Loans Activations (Casper/Homebase)
OLBB – Loans - DOS Migration
· Participated in design, requirements reviews
· Developed test strategy, test plans, test specifications and test cases
· Planned, deployed and managed the appropriate testing deliverables and effort, including resources
· Documented test results, managed and maintained defect and test case databases to assist in the continuous improvement of the quality of software
· Implemented appropriate measurements and metrics (scorecard, online metrics)
· Set up new data and modified existing data for conditional scenarios on host (mainframe)
· Developed and executed test suites, verified test results on host/Java enabled Application Launch Pad
· Expert understanding of testing standards, software development processes, defect management systems and verification methods
Senior QA Analyst March 20/2006 – November/2006
TD Bank
Toronto, Ontario
EasyWeb – Trinity Project (Conversion to TSYS Platform for Visa Card Processing)
· Created Test Plans, selection of test data, creation of test cases
· Provided technical support and leadership for the testing team during lifecycle of the project
· Prepared Test schedules, daily status reports, conducted daily status meetings
· Reported incidents and defects; coordinated bugs tracking and resolution with project stakeholders and development team
· Created test cases, mapped requirements, isolated, analyzed and tracked defects in automated management tool Quality Center 8.2 and retested fixes
· Validated Fraud and TSO logs as part of test execution
· Performed Requirements review and validation, identified deviations in plans and implemented corrective actions
· Created Test plan for functional testing (Mainframe and Web - based application)
· Developed test cases with full entrance (pass / fail criteria)
Environments:
- Mainframe (IBM Z-OS, CDSX, EasyWeb applications for Trinity migration of core credit card processing for TD cards to TSYS)
- Web: HTML, DHTML, XML, JavaScript, vbScript, Ensemble XML, Ensemble billing application
Databases: Oracle 8i, DB2 7.0, SQL Server 2000
Automated testing tools: QuickTest Professional 8.2, Quality Center 8.2,9.2
Programming languages (testing)
- Perl, vbScript, C/C++, Visual Basic 6.0
Senior QA Analyst April 2001 – March 2006
Rogers Wireless (Windows 2000/NT, Windows XP Prof, IE 5.X,), UNIX (Solaris 6.0, Sun), Oracle 8i, Mainframe, EJB, Power Builder, STRUTS, J2EE)
Toronto, Ontario
Rogers Conversion to CASH Management Platform
Credit Limit Monitoring
Sales Central/Telesales - Point of Sale for Dealers
Trouble Tickets Testing in Rumba Mainframe
· Developed test matrix, test situations, test cases, test execution plan and defect tracking through resolution using Test Base
· Analyzed business and system functional requirements before developing test scenarios for various channels
· Created SQA testing estimates
· Executed functional testing of Cash Management Platform, including Credit Card processing logic, approvals, declines, security, antifraud, settlement, Clearing House response codes
· Defined and created test data and input files for testing Chargeback utility, Negative File logic
· Provided mentoring/support for inexperienced colleagues
· Conducted business flows walkthrough
· Ensured that all the system changes are tested and implemented effectively
· Worked closely with the project team and the Development Team
· Ensured proper end-to-end testing of Ensemble Customer Care and Billing Application for Credit Limit Monitoring with results verification in DB tables and Credit platform
· Involved in testing transactional data flows, process changes and business functionality
QA Analyst June 2000 – February2001
Daleen Technologies
Toronto, Ontario
Automated Switch Flow provisioning for BILLPLEX
· Responsible for successful realization of the system test plan ensuring problems and issues are solved appropriately
· Participated at every stage of the software development life cycle to ensure high quality and adequacy of the components
· Executed functional testing of provisioning activities’ automation for simple and complex service activations integrated with TBS
· Developed test scenarios and test cases to cover functional and regression testing
· Evaluated and created test data utilizing regular expression syntax (Perl on Unix and Windows NT) to test the functionality of three–layer mapping algorithm of Cloning and Recursive decomposition
· Defined input files to test the integration with network devices Lucent, Nortel, Cisco
· Detected, reported and tracked problems identified during testing via company defect tracking tool MKS
· Executed functionality testing for high-capacity web server software on Windows NT targeted for total customer management and billing in Broadband Access and E-Commerce
· Improved QA process by providing constructive recommendations to include the brief description of current functionality in the functional requirements document
Client Software: Windows NT, Netscape 6X, IE5, TBS
Platforms: UNIX (Sun UltraSparcII, Solaris2.6), Windows NT2000, and Oracle, SQL Server
QA Automation: Segue Silk Test, WinRunner, MKS
Languages: Perl, VB, JavaScript, Unix shell, HTML, SQL
QA Analyst December1998 –January2000
M2 Systems Inc.
Toronto, Ontario
Point of Sale -Warehouse inventory-based Application
Ordering and Invoicing
· Created test packages including test scenarios, test cases and test data
· Implemented walkthrough procedures in compliance with QA methodologies
· Organized formal reviews of requirement documents and system plans to facilitate communication between development and QA team
· Performed functional testing of end-to-end process from order, shipment form and invoicing, accounting for sold items and inventory updates
· Detected bugs and validated fixed bugs
Assistant to Manager February1997 –August1998
Nuovo Pignone (ENI Group)
· Acted, as liaison between the customers and the company to determine needs of the clients for immigration tracking application
· Participated in preparation of business analysis documentation
· Enhanced customer satisfaction by proactively working with and relating customer feedback to management team
Assistant to Commercial Director December 1994 –January1997
Inglen Group)
· Acted as liaison between the customers and the company building solid friendly relationships with clients
· Conducted negotiations building consensus and enhancing customers satisfaction by relating customers’ feedback to the management team
· Provided functional expertise, guidance, presentation, and instruction on Inglen products and services to clients
Assistant to the Management April 1990 –November1994
Foster Wheeler
· Acted as liaison between the customer and the company
· Conducted negotiations building consensus and facilitation of the work progress via establishing friendly relationships with clients
· Prepared technical documentation and calculations
· Responded to inquiries from managers about customer participation, progress, and satisfaction
EDUCATION
· University Degree - Master of Arts
· Ryerson University-Information Technology Management program (Continuing Education)
· Certified Tester – ISTQB Certificate
- Certified Test Manager- ISTQB Certificate
· Modern software testing techniques courses
· References are available upon request
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PROFESSIONAL DEVELOPMENT
· TBS –Metasolv Certification
· WinRunner courses
· Silk Test Courses
· Compuware (QARun) Courses
· Statement Query Language
· System Development Methodology Seminar
· Project Management Courses
· Win-Win Negotiations