Системный администратор / IT специалист / IT helpdesk

Был больше месяца назад

80 000 ₽

31 год (родился 21 июля 1994)

Баку, готов к переезду: Москва

Занятость

не указано

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 12 лет и 6 месяцев

- Август 2016 – работает сейчас
- 9 лет и 4 месяца
Website Designer and Domain creation/maintenance works
Bayil Inn Hotel, Баку
http://Bayilinn.az
Отель
Обязанности и достижения:
• Meeting clients to identify their needs and liaising regularly with them • Drawing up detailed website specifications • Designing sample page layouts including text size and colors • Designing graphics, animations and manipulating digital photographs • Registering web domain names and organizing the hosting of the website • Presenting initial design ideas to clients • Coding using a variety of software • Working with different content management systems • Search engine optimization • Meeting relevant legal requirements such as accessibility standards, freedom of information and privacy • Designing the website's visual imagery and ensuring it's in line with company branding policy or the requirements of the client • Proofreading content and making changes where necessary • Editing content, debugging code and re-designing web pages • Working with other web specialists including web developers and graphic designers • Liaising with outside agencies • Testing the website to ensure it is working • Handing the completed website over to the client • Post-sales technical support • Training client's staff • Researching current design trends • Continual professional development to keep up to date with new software developments.
- Июнь 2013 – сентябрь 2016
- 3 года и 4 месяца
Senior IT Help Desk Technician/Analyst
Mak-Azerbaijan Ltd, Баку
Аудиторская компания
Обязанности и достижения:
• Serve as the first point of contact for customers seeking technical assistance over the phone or email • Perform remote troubleshooting through diagnostic techniques and pertinent questions • Determine the best solution based on the issue and details provided by customers • Walk the customer through the problem-solving process • Direct unresolved issues to the next level of support personnel • Provide accurate information on IT products or services • Record events and problems and their resolution in logs • Follow-up and update customer status and information • Pass on any feedback or suggestions by customers to the appropriate internal team • Identify and suggest possible improvements on procedures.

Образование

- Бакалавр
- Дневная/Очная
- 2015
Азербайджанский Технический университет
Факультет: Компьютерная инженерия
Специальность: Компьютерный инженер

Обо мне

Дополнительные сведения:

• Microsoft Office • Media programs (Windows Movie Maker) • Windows Server • Windows | Linux | Ubuntu • IT Outsourcing • VM Work Station • Installation of operating systems “Windows, Linux, Ubuntu”, setting of system requirement, setting of user’s work desks. • Basic knowledge of Access point, SQL • User knowledge of 1C; basic knowledge of 1C programming • Creating document forms and printing forms • Ability to use VM Work Station (VM Work Station Server). • Ability to repair computers and replace parts. • Highlight common resources and access to them (printers, common folders, network drives) • To register email addresses, setting access for users and install wireless access point • Ability to create a VPN connection to third-party networks • Knowledge of SNMP, TCP/IP