Supervised and train new employees, ensured excellent customer service, upselled room and value to all guests, improved customer service ratings, reviewed account information and charges, resolved service related problems.
Март 2016 – август 2017
1 год и 6 месяцев
Airline Ticketing Agent
Ait Ticket Office
Обязанности и достижения:
Handled ticketing process, collected payments for ticket reservation, instructed passengers in carrying required documents, informed customers about the delay in flight
Апрель 2015 – ноябрь 2015
8 месяцев
Guest Relation Executive
Asteria Club Belek
Обязанности и достижения:
Rooms checked on quality and cleanliness for
Vip's, collected guest feedback upon departure, performed cashier activities when required, maintained all guests folios in the manner instructed and type out necessary guest likes and dislikes.
Последнее место работы (4 года и 6 мес.)Заместитель Директора, специалист по микрозаймам, менеджер отдела Гарантии, рекламастерИюнь 2021 – работает сейчас