Project coordinator / Customer Service specialist

Была больше месяца назад

По договорённости

39 лет (родилась 11 октября 1986), не состоит в браке, детей нет

Москва

Крылатское

Занятость

не указано

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 8 лет и 11 месяцев

- Май 2016 – ноябрь 2018
- 2 года и 7 месяцев
Sales support manager / Purchasing manager
NeuHaus Group, Москва
http://www.neuhaus.ru
Electronics, Tool Engineering, Household Appliances, Computers and Office Equipment
Обязанности и достижения:
Responsibilities of sales support manager: - Full support of relevant projects; - control of project implementation; - preparation and execution of contracts, additional agreements, annexes to the ontracts; - full documents flow within the projects; - cooperation with customers, subcontractors, engineering companies regarding subjects, connected with projects implementation; - Filling information on customers/projects into the system; Responsibilities of purchasing manager: - Placement of orders; - Negotiations with suppliers regarding payment terms, delivery, compliance; - translation of technical specification/requeries/technical documentation; - Claim settlement and conflicts resolution; - Coordination and conclusion of contracts, additional agreements, annexes/specifications to the contracts; - Filling information on suppliers/orders into the system
- Апрель 2015 – март 2016
- 1 год
Project coordinator
LLC. “TerraSource Global CIS”
https://terrasource.com/ru
Industrial Equipment, Machine Tools and Components
Обязанности и достижения:
1.Control of contract implementation with the company`s customers; 2.Negotiations and further communication within the projects; 3. Coordination and conclusion of contracts, additional agreements, annexes and revisions to the contracts; 4. Control according to requirements of import and export of the equipment; 5. Cooperation with logistic companies, customs brokers, customs clearance of the goods; 6. Translations – written and oral. Translation of the contracts, technical documents, website of the company. Interpretation at meetings; 7. Cooperation with local customers of equipment TerraSource Global in Russia and CIS countries for exchange of necessary documentation between head office of the company TerraSource Global in the USA and branches of customer, involved in the project; 8. Support of sales engineers, service engineers and colleagues of CIS office in Moscow and office of the company TerraSource Global in Perm; 9. Placement of orders for manufacturing of equipment in accordance with customer`s requirements and needs and control of stock in warehouse; 10. Filling information on customers/projects into the system; 11. Issue of invoices, control of payments; 12. Developing current and prospect customers, “cold calls”; 13.Business trips within CIS countries, Russia, USA for the purpose of visiting the current and new clients, visit to the plant in order to inspect manufactured equipment with customers of the company; 14. Participation in relevant shows, exhibitions; 15. Administrative work, making invitations for the colleagues from the USA and UK for business trips to Russia, assistance by visa applications, issuing official letters, making expenses reports, documents flow. Results: new customers of the company, development of the current customers, prospect projects, reduction of delivery expenses
- Апрель 2014 – февраль 2015
- 11 месяцев
Projects manager
Ltd.”Milkow”,Co., Moscow, Москва
http://www.milkow.ru
Food Products
Обязанности и достижения:
1. Planning and coordination of purchase/sales; 2. Financial planning of supplies; 3. Placing of orders; 4. Negotiations with suppliers/customers on all levels, including foreign companies; 5. Coordination and conclusion of agreements/contracts; 6. Account receivables; 7. Quality control; 8. Participation in auctions/tenders; 9. Business correspondence; 10. Cooperation with Sales/Logistic/Legal/Finance Departments; 11. Filing information on suppliers/customers/materials into the system; 12. Claim settlement and conflicts resolution; 13. Costs accounting; 14. Written translation of technical documents Results: KPI Supplier service 100% (goods quality, goods quantity, delivery dates)
- Июнь 2011 – март 2014
- 2 года и 10 месяцев
Senior purchasing manager
Ltd. "Universal Spetstechnika",Co., Moscow
Industrial Equipment, Machine Tools and Components
Обязанности и достижения:
1. Organization of purchase; 2. Bidding, negotiations; 3.Coordination and conclusion of agreements; 4. Development of procurement sources; 5.Cooperation with customs brokers, Logistic Department; 6. Check of shipping documents; 7. Control of shipment of goods from suppliers, payments; 8. Claim settlement; 9. Work with price list; 10. Budgeting Results: New suppliers of storage equipment, new favorable payment terms – Letter of Credit with payment delay 180 days, discount on equipment
- Ноябрь 2009 – июнь 2011
- 1 год и 8 месяцев
Office manager
Ltd «Smart Travel»,Co., Smolensk
Retail
Обязанности и достижения:
1. Organization of office work: order of office supplies, furniture; 2. Cooperation with renter and service companies, courier services; 3. Control of all payments: office rental, Internet, cleaning and so on; 4. Working with incoming calls, emails and other information; 5. Business correspondence; 6. Documents flow; 7. Making expenses reports

Образование

- Высшее образование
- Дневная/Очная
- 2009
Smolensk State University, Smolensk
Факультет: Foreign languages department, Linguistics (German & English)
Специальность: Linguistics (German & English)

Обо мне

Дополнительные сведения:

Business English Customer Service MS Outlook Negotiation skills Project management Written Translation Incoterms 2010, Basic Logistics, MS Office, Marketing, 1C Accounting Version 8 Oral Translation