Operations manager, COO

Был больше месяца назад

По договорённости

52 года (родился 13 ноября 1973), cостоит в браке, есть дети

Москва

Занятость

не указано

Гражданство

Казахстан

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 19 лет и 6 месяцев

- Август 2016 – работает сейчас
- 9 лет и 4 месяца
Chief operations manager
DSU Project, Москва
http://www.dsu-project.ru
An IT consulting company providing implementation of integrated information systems to automate business processes in Russia, Eastern Europe & CIS.
Обязанности и достижения:
● Providing leadership and vision for operational controls, reporting procedures and financial sustainability. ● Owning IT projects operations across a holding management company (900 employees with turnover of $32M, including resource planning, project tracking, timeline and quality compliance, budget management. ● Optimising and enhancing business processes, developing business models. ● Setting up the strategy for running new products and programmes, conducting market research and risks. ● Liaising with internal and external stakeholders, such as the management team, board, customers and industry analysts, negotiating with partners and vendors. ● Conducted audit, reorganised IT operations and restructured the IT division across a holding management company. As a result, optimised the workforce by 30%, and improved the quality of project delivery. ● Improved business processes by implementation of task management systems, reporting automation and a budgeting system across the holding management company. ● Built a data centre for the customer with exceptional quality standards. Led development and supervised project execution, liaised and negotiated with customer and vendors. Completed the project strongly according to budget and timeline. ● Completed the transformation of an E-commerce enterprise platform. As a result, interface of the client platform has been improved, established analytics of advertising activity and customer experience, financial and operational reporting, and shareholders received an extended analysis of the processes. ● Developed a digital transformation strategy for a publishing medical holding customer. Conducted an audit to identify opportunities for digital improvement and performed a pitch desk for C-Level management and convinced them of the link between new technological capabilities and business growth. ● Led development of an E-commerce (B2C sales) platform prototype for customers with subdivisions in China. Defined IT infrastructure requirements for manufacturing, supply and sales, digitalised marketing, and logistics.
- Сентябрь 2011 – сентябрь 2016
- 5 лет и 1 месяц
Chief operations manager
Iqon Romania SRL
http://www.iqon.com
An IT holding company, represented across Romania, Kazakhstan, Georgia, Bulgaria and Italy and providing outsourcing services for implementation and maintenance of software to automate business processes.
Обязанности и достижения:
● Developed, implemented and executed a business strategy in compliance with shareholder requirements and established a management system across functions such as Finance, Procurement, Marketing, Sales, HR. ● Established KPIs for operational performance and growth, including profit and revenue targets. ● Oversaw 4 regional projects across Romania, Georgia, Kazakhstan, Netherlands: SAP implementation, security solutions, enterprise architecture development and IT equipment supply. ● Developed an annual budget and provided fiscal responsibility. Set up management and accounting reporting. ● Conducted audit and analysis of business processes efficiency. Prepared pitch desks for the board. ● Identified and analysed business risks, escalated them at C-Level meetings. Set standards, policies, regulations. ● Developed and managed a multicultural team of 28 (direct) and 350 (indirect) supervision. Set the objectives, managed training and coaching, conducted performance reviews. ● Ran business operations from scratch, built comprehensive management structure, established procedures and processes and led project delivery. As a result, the company gained revenue of over $30M in 3 years. ● Transformed the IT and operations environment of the entire holding company by consolidating back office and IT infrastructure across Europe & CIS subsidiaries to a single system. As a result, improved transparency of international business operations. ● Coordinated financial and administrative operations for two foreign holding subsidiaries, providing financing of trade activities with $80М turnover. Reduced OpEx by 35%. ● Led IT transformation of operational and financial environments for international customer Rompetrol Group across 14 countries and 40 subsidiaries. Centralised the IT department and implemented IT outsourcing practice, which reduced expenses by 40%, Optimised the IT workforce by 30%, and improved services quality in compliance with SLA by 20%. ● Governed operations and financial management for a SAP Implementation project for an international enterprise customer. Managed the transition of 11 separate Oracle ERP systems to a consolidated SAP landscape for 6 subsidiaries. Completed the project in 18 months along with the schedule and improved time required for consolidation of finance reporting from 20 days to 3. ● Pioneered corporate cloud computing implementation in Eastern Europe for the customer by consolidating all computing resources, including more than 700 servers, to a private cloud computing solution. ● Led implementation of a DPL system for the customer. Improved system diagnostics, and storage security.
- Август 2011 – ноябрь 2013
- 2 года и 4 месяца
Operations manager
BEETOO (start-up)
http://www.frend.net
A Social network for group shopping with an integrated loyalty management system.
Обязанности и достижения:
● Assisted shareholders to define a business strategy and managed execution of short and long-term strategic and operational plans. ● Managed the development of an E-commerce platform prototype project for customer loyalty management. Provided the roadmap, defined requirements, estimated resources, allocated tasks with input to CEO. ● Verified, optimised, standardised business processes for the production cycle, partners and customers support. ● Developed business opportunities by conducting economic indicators analysis and market research. Planned and coordinated development of additional services and modifications of the platform. ● Developed financial and investment strategies and fundraising plans. ● Collaborated with stakeholders to make high-quality investment decisions that aligned with the strategic plan. ● Launched a high-loaded platform which increased security of data storage and processing, in compliance with the requirements of the partner’s loyalty system. Completed the project in 14 months strongly along with the schedule and budget.
- Июнь 2006 – август 2011
- 5 лет и 3 месяца
Operations Manager
Neftetechservice, Алматы
http://www.nts.kz
A provider of maintenance service, equipment supply, and implementation of information systems for gas stations.
Обязанности и достижения:
Provided strategic vision and management for the business operations. Collaborated with stakeholders and executed business and sales strategies. Projects: • Gas Station Retail Network Automation The company hadn't fully integrated retail network automation that dramatically affected company business. Implementation of integrated retail network automation effectively improved sales performance and reduced commercial losses. The project led increasing business discipline and quality of reporting. • Fuel Card Payment System Implementation The implementation of advanced cashless payments at petrol stations that increase customer loyalty and generated new sales channels to business.