Night Auditor

Был больше месяца назад

40 000 ₽

45 лет (родился 16 августа 1980), cостоит в браке, есть дети

Москва, готов к переезду

Белорусская

Занятость

полная занятость

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 20 лет

- Май 2011 – работает сейчас
- 14 лет и 8 месяцев
Night Audirot
Radisson Blu Belorusskaya Hotel, Москва
Обязанности и достижения:
Covering night manager position while he is off. Preparing MOD Reports (Manager On duty Reports) while the night manager is off. Handling, Responding Guests Complains and Handling any emergencies that may arise. Reviewing Guest In House Rate Check. Making The Day Run Procedures. Run daily management reports off the PMS. (These include occupancy reports, calculations of average daily rate (ADR) and revenue per available room (Revpar). Check-in Guests. Check-out Guests. Reservations.
- Май 2005 – январь 2007
- 1 год и 9 месяцев
International Suppliers Relation Coordinator
Mac Carpet Company
Обязанности и достижения:
Preparing Meetings with suppliers. Handling problems with Suppliers. Follow-up for shipping dates for goods. Reviewing and handling shipments documents. Handling problems related to shipments in the ports. Follow-up rate of consumption in stores.&#8235.
- Март 2004 – февраль 2005
- 1 год
Front Desk Shift Leader (Pre Opening Team)
Intercontinental Soma Bay (Egypt)
Обязанности и достижения:
Managing the daily operations of the front desk & in charge of the staff that directly assists hotel guests. Responsible for the smooth operation of check-ins and check-outs, guest services, guest satisfaction and rectifying any issues that arise. Contacting housekeeping or maintenance when guests report a problem. Providing a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel. Finding suitable solutions to meet customers needs depending on the possibilities available at the hotel. Carryout all necessary operations when guests arrive and depart (check-in/ check-out) Respond to a wide range of guest requests and promote hotel facilities Manage invoicing payments and cash operations during the day shift Check the “room report” and keep housekeeping informed of any modifications Take reservations and business enquiries out of office hours.
- Октябрь 2002 – март 2004
- 1 год и 6 месяцев
Front Desk Receptionist
Safir Suites Hotel (Cairo, Egypt)
Обязанности и достижения:
Providing a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel. Finding suitable solutions to meet customers needs depending on the possibilities available at the hotel. Carryout all necessary operations when guests arrive and depart (check-in/ check-out) Respond to a wide range of guest requests and promote hotel facilities Manage invoicing payments and cash operations during the day shift Check the “room report” and keep housekeeping informed of any modifications Take reservations and business enquiries out of office hours
- Август 2001 – октябрь 2002
- 1 год и 3 месяца
Telephone Operator
Semiramis Intercontinental- Cairo
Обязанности и достижения:
Answering external & internal Calls. Taking Messages. Assist Customers. Covering the below services: Room Service Housekeeping Laundry Technical Service Wake Up Information services and concierge.