Обязанности и достижения:
ROLES & RESPONSIBILITIES
Attending retail customer’s queries.
Understanding and fulfilling customer’s requirements and needs.
Offering products to customers with professional presentation and detailed explanation.
Supporting Sales of Diamond, Gold, Pearl and color stone Jewellery, Loose diamond.
Excellent Product knowledge of In-house Brands and Outsourcing goods.
In-house Brands:-
Jewellery: - Memories, Affair, Petite, Braseel, Sakura, Kimono and Regalo.
Outsourcing Goods: - Posh Jewellery, Loose Diamonds, Precious and Semi-precious loose stones.
Introducing new products, current promotion and bank/credit cards offers to customers.
Educating customer about jewellery certification and maintenance of jewellery in future.
Promoting advantages of shopping from particular store/company.
Closing the sale and preparing invoice and certification.
Informing customer about after sales services, Upgrade and exchange policies.
Collecting customers detailed information including important dates like Birthdays, Anniversary Etc.
Maintaining merchandizing, preparing inventory reports and daily reports.
Reporting to Store Manager and Sales Manager.