Manager

Была больше месяца назад

70 000 ₽

31 год (родилась 23 мая 1994)

Уфа, удаленная работа, готова к переезду: Москва

Занятость

не указано

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 2 года и 4 месяца

- Январь 2020 – август 2020
- 8 месяцев
Stewardess
Emirates
Air Cargo
Обязанности и достижения:
Providing service for the passengers on board.
- Ноябрь 2018 – апрель 2019
- 6 месяцев
Customer search coordinator
YiXuan Studio
Обязанности и достижения:
Communication with store owners in TaoBao and T-Mall via e-mail, offering them services of the studio. Meeting customers, organization of daily timetable, searching models and locations. Dealing with public places for arranging photoshooting.
- Март 2018 – сентябрь 2018
- 7 месяцев
Market Analyst
Global Trip Company
Обязанности и достижения:
Organization and maintenance of relations with touristic segments in Russia via phone and email. Making the reports to the head office. Responsibility for articles writing
- Июль 2016 – январь 2017
- 7 месяцев
Deputy to Restaurant Service Manager
Rocco Forte Hotels
Обязанности и достижения:
Assisting the F&B Service Manager with the daily management of the restaurant. Maintaining a high level of service by constantly training and coaching all direct reports and staff, supported by the out-come of customer feedback. Giving daily support and guidance to fellow restaurant personnel as well as monitor job performance to ensure a successful experience by our guests. Inspect and oversee the cleanliness and maintenance of the restaurant. Assisting the restaurant manager with the planning (rostering) of the restaurant team. Efficient handling of guest requests and complaints

Образование

- Бакалавр
- 2017
Saint-Petersburg State University
Специальность: Tourism Management
- Бакалавр
- 2016
Nankai University
Специальность: Chinese Language and Culture

Обо мне

Дополнительные сведения:

Communicative person can deal with customers at all levels via email and telephone, to ensure successful communication via actively listening and probing questions. Can resolve in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality. Enjoy sharing knowledge and encouraging development to others to achieve specific team goals. Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. Purposeful, focused, results-oriented, organized, punctual, motivated, adaptable