Loyalty program manager, CRM manager, Affiliate manager

Был больше месяца назад

100 000 ₽

40 лет (родился 18 июля 1985), не состоит в браке, детей нет

Москва

Бульвар Рокоссовского

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 5 лет и 8 месяцев

- Октябрь 2011 – август 2013
- 1 год и 11 месяцев
Loyalty Programme Manager
X5 Retail Group, Москва
Обязанности и достижения:
• X5Club partnership projects development (www.x5club.ru); • Negotiation of partnership agreements with different Companies: banks, on-line and off-line stores, airlines, tour operators, service companies and other. • Joint promotion activities planning and realization: promo mechanics development, client data base segmentation, communications designing and coordination, efficiency analysis; • Technical support coordination; • Campaign promotion: website, catalogue, email, sms, sales slip coordination. • Loyalty communications plan management across multiple channels and multiple activities. • Club's website www.x5club.ru coordination (partners' texts writing, banners development, info actuality maintaining); • Campaign budget management; • Additional income receiving by means of advertising sales. • Account settlement on monthly basis; • Call-center complaint handling.
- Август 2010 – октябрь 2011
- 1 год и 3 месяца
Corporate culture manager
X5 Retail Group, Москва
Обязанности и достижения:
• Corporate events organisation for 500-4000 employees: concept development, budget management, agreements negotiation, bills settling, production control, efficiency analysis; • Internal communications programs implementation aimed to build and reinforce company corporate culture, promote internal alignment and commitment to the company’s mission, core values and business objectives; • Support key strategic initiatives (such as values change, restructuring) through communication channels; • Information flow management by means of the Intranet, corporate newspaper, office boards, direct mailing; • Development of corporate regulatory documents identifying the principles of internal behavior standards, problem solving methods, annual events programmes; • Non-financial corporate motivation system development: awards, discount project.
- Сентябрь 2009 – июль 2010
- 11 месяцев
Corporate culture specialist
X5 Retail Group, Москва
Обязанности и достижения:
• Corporate events organisation; • Internal communications management. • Non-financial corporate motivation system development: awards, discount project.
- Октябрь 2008 – сентябрь 2009
- 1 год
HR Director Assistant
X5 Retail Group, Москва
Обязанности и достижения:
• Support to HR Director: scheduling, booking, mailing, translations; • PP presentations preparation, incl. Supervisory Board Meeting Presentations. • Minutes taking • Paper flow management • Accounts settlement (1C)
- Январь 2008 – октябрь 2008
- 10 месяцев
Night Auditor
Novotel Moscow Sheremetyevo Airport (Новотель Москва Аэропорт Шереметьево), Москва
Обязанности и достижения:
• Booking; • Reports making; • Сheck-in and check-out making; • Billing. • Providing assistance to guests on the issues of their stay.

Образование

- Высшее образование
- Дневная/Очная
- 2007
Чувашский государственный университет имени И.Н.Ульянова
Факультет: Иностранных языков
Специальность: Лингвист-переводчик

Обо мне

Дополнительные сведения:

• Successful negotiations holding; • Loyalty programs efficiency increasing • Promotion mechanics creation; • Multiple tasks management • Follow the line through • Attentiveness Компьютерные навыки: SAP ERP, 1С, MS Office