Резюме № 24954323
Обновлено 26 мая
Обновлено 26 мая
International supply and planning manager
Была на этой неделе39 лет (родилась 18 марта 1986)
Москва
Филёвский парк
Занятость
полная занятость
Гражданство
не указано
Контакты
Телефон
Почта
Фото, имя и контакты доступны только авторизованным пользователям
Опыт работы 16 лет и 6 месяцев
- Март 2014 – февраль 2025
- 11 лет
Business planning, Logistics and Customer service officer
NITTO Rus LLC, МоскваAn international vendor selling a wide range of materials for the construction, electronic, and infrastructure industries in the Russian FederationОбязанности и достижения:
Combination of 3 directions: 1) Manager of the procurement and Foreign Economic Activity department Main tasks: • PTP process management: planning the delivery schedule and placing orders at the group's production sites (Belgium, Czech Republic, Turkey, Japan, Korea, etc.), monitoring their execution. • Document management: agreement and conclusion of contracts, regular operational document management with suppliers, control of fulfillment of obligations under contracts. • Managing the process of dealing with complaints about suppliers of goods/services. • Maintaining a database and preparing analytical procurement reports for the company's management • Managing the logistics process of foreign economic activity: interaction with foreign suppliers, organization and control of the delivery process from the supplier's place of production to the Organization's warehouse, interaction with customs brokers, interaction with carriers, preparation of documents for customs clearance of goods. • Optimization of the logistics process: analysis of offers, selection of the optimal supplier Achievements: • Optimization of the logistics supply chain • Optimization of logistics costs and quality of services by switching to a new supplier • Warehouse change project management 2) Project Manager Main tasks: • Development and optimization of existing processes, description of processes • Preparation of a presentation for top management (sales, market analysis, financial indicators, etc.) • Passing internal and external audits • Implementation of various initiatives and projects: optimization of the inventory directory, automation of reports on the movement of goods and sales, automation of data exchange with the parent organization, etc. • Market analysis: development potential of current markets, entry into new markets • Assessment of the payback of projects in order to make a decision by management on their implementation (for example, a project on localization of production, EDI with a warehouse, etc.). Achievements: • Implementation of the project on optimization and structuring of the nomenclature directory, development of report templates • Passing internal audits on processes without comments • Development and optimization of business processes (for example, accounts receivable management, R&O analysis for the company and preparation of an action plan to minimize risks, Business continuity plan - for the warehouse) 3) Customer Service Manager Main tasks: • Sales planning: customer level/nomenclature, plan-factor analysis, identification of causes of deviations • Managing the operational process for working with clients: processing customer orders, agreeing on delivery terms, organizing delivery, monitoring the fulfillment of contract terms, and supporting clients on other operational issues • Optimization of warehouse balances (stock analysis, stock volume optimization, turnover control) • Automation of the order processing process Achievements: • NPS for the last 3 years >95 points • Automating the process of processing complex orders, reducing the time for order processing from 1 hour to 10 minutes.- Декабрь 2012 – декабрь 2013
- 1 год и 1 месяц
Customer Service Specialist
Sony DADC LLC, МоскваОбязанности и достижения:
Responsibilities: 1. Organization and conducting sales: Working with the Customers: Developed and maintained excellent service to internal customers (distributors) at all times, order management and processing, managed periodic process reviews for each client, handled full set shipping and billing documents. Instructions preparation to each of the release projects Working with the Publishers: Communications with the publishers regarding orders and shipment confirmation, payments, releases Working with the Suppliers: Order management: responsible for order management, communication with suppliers, pricing control (discounts), shipment schedule, billing, working with documents — invoices to be correct and payed; Checking the correctness of artwork files: colors of the artwork files, all necessary legal texts in files, etc. 2.Planning and control management: provided responsible supervision and control for all production department activities in accordance with regulatory guidelines. Managing supervises import employees concurrent with managing the importation of goods on time Claims handling process ownership (documents, process, analysis, data base, internal and external communication). Communication: communicating with customers, local sales team and Corporate team on order management, claims and quality matters. Coordinating proper order and information flow. Certification: responsible for certification process, database, all documents’ legal compliance and timely renewal. 3. Reporting and analitical work: responsible for timely month/quarter/year closure, analysis and improvement steps. Providing reports to financial and sales department reg. the invoices from the suppliers, discounts, etc.; to the Publishers reg. the production plan, payments, shipments, etc.- Февраль 2009 – июнь 2012
- 3 года и 5 месяцев
Senior Sales Manager
LLC “AIM Technologies”, МоскваОбязанности и достижения:
Responsibilities: 1. Organization and conducting sales: - manage all communication with customers and vendors. - coordination of the order with the client, preparation of commercial offers and contracts - analysis of suppliers' offers and conditions 2. Ensuring sales: - plan and implement import procedures according to all supplier and customer demand and administer internal movement of all goods and ensure compliance to all government regulations, placement of orders for import production, coordination of delivery terms of production with the supplier, preparation of documents for custom clearance of goods, interaction with the customs broker and transport companies, analysis of profitability of import processes based on tariffs, licenses, delivery expenditures, ensure accurate movement of all import goods and ensure arrival of goods within required timeframe) - participation in development and implementation of the projects connected with the activity of sales department; 3. Control: - coordinate, supervise and evaluate all import activities - the performance of obligations, taken up by the company - financial discipline of the client 4. Planning and analytical work: - analysis of statistical sales data and shipment data; - providing various reports reflecting the results of the work- Октябрь 2008 – декабрь 2009
- 1 год и 3 месяца
Sales manager
LLC “AIM Technologies” , МоскваОбязанности и достижения:
Responsibilities: Preparation of commercial offers and contracts (supply of goods, provision of services) Processing of orders for foreign equipment (Europe), Full support of import of the equipment via the customs broker (preparation of the documentation for customs registration of the goods, planning and control of payments and delivery products to the Customer) Analysis of statistical data on purchase- Декабрь 2007 – июль 2008
- 8 месяцев
Manager (the Department of import devices and equipment)
LLC “Mashpriborintorg-Volna”, МоскваОбязанности и достижения:
Responsibilities: Search for customers and client (by drawing up and dispatching initiative letters, personal meetings) Placement and coordination orders at foreign equipment (Europe) Preparation and conclusion of foreign trade contracts, tracking of their performance Conducting business correspondence (rus/eng) Translation of marketing materials, technical documentation (eng/rus)
Образование
- Высшее образование
- Дневная/Очная
- 2008
Факультет: World EconomyСпециальность: World Economy
Обо мне
Дополнительные сведения:
Programs: 1C, SAP, PowerPoint, Excel, QlikView
Иностранные языки
- Английский язык — cвободное владение
Фото, имя и контакты доступны только авторизованным пользователям
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