Обязанности и достижения:
- Formation of the REPRESENTATIVE OFFICE from scratch (CIS responsibility zone, sales increased 4 times)
- recruitment (HR)
- Evaluation of the customer market and building a competitive offer (nonclature, timing, service)
- creation of a dealer network, support (dealer network increased from 2 to 12 dealers)
- adaptation of products to market requirements, development of new industry solutions (an effective internal engineering service has been created for communication with Japan and Germany)
- Maintaining direct contacts with customers (plants, holdings, etc.), identifying needs, plans, providing solutions for short-term and long-term periods of time.
- Maintaining and expanding contacts with leading Machine manufacturers. Planning for joint projects.
- creation and control of office operations, customer support (assistance in solving logistic problems, electronic bidding, brand protection system from "gray" dealers)
- Organization and participation in exhibitions, demonstration events. Preparation of technical and advertising products (catalogs, leaflets, etc. in Russian, adapted for the Russian market)
- search for partners in neighboring regions to promote goods (Ukraine, Blorussia, Kazakhstan)
- monitoring the work of branches in the Russian Federation, as well as the dealer network (control according to the system "How much by when?", personal systematic visits to the regions to monitor and analyze the situation on the spot)
- Organization of trainings for clients (demonstration seminars in Russia, Japan, Germany), sellers.
- monitoring the implementation of the sales plan (the "Kaisen system", preparing reports to the head office (monthly report to Japan and Germany, a visit to Germany every six months - presentation of the results and action plan, annual director's meeting - discussing the results and planning)
- budgeting (P&L), preparation of a sales plan for the following periods, including: by region, sellers, dealers. Develop a detailed action plan.
- providing action to protect the brand
- General control over the departments of the REPRESENTATIVE OFFICE: logistics, accounting, technical department, sales department.