Директор

Была больше месяца назад

200 000 ₽

49 лет (родилась 06 октября 1976)

Москва, готова к переезду

Занятость

полная занятость

Гражданство

Армения

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 15 лет и 8 месяцев

- Ноябрь 2013 – май 2014
- 7 месяцев
Director of Clients Service Department
Nectarin (Digital Advertising Agency)
Обязанности и достижения:
• Developing client relationships and expanding cooperation • Promotion of the services of the Agency • Established and implemented client service standards • Monitor clients satisfaction, foresee issues • Participation in the drafting of bids followed by presentations • Developing long-term plan of Clients’ development and work towards it • Understand clients’ Strategies and create opportunities for the agency to develop campaigns in support of these. • Monthly and quarterly control of sales plans • Organization and control of all employees work in the Groups of Client Service Department
- Апрель 2009 – ноябрь 2013
- 4 года и 8 месяцев
Director
Bemobile Ltd
Обязанности и достижения:
• Coordination of the projects on the development and integration of VAS services, prospective technical solutions and technologies • Building of effective sales system of existing services of the company (SMS, MMS, STK menu, Voice voting, IVR, USSD, WAP, etc) • Development of new products on the basis of existing technical solutions • Calculations of business cases, technical and economic justification of the projects • Partnership with content developers, mobile operators (Orange Armenia, VivaCell-MTS, Beeline) and clients • Presentation of difficult technical projects in understandable way for clients, preparation and signing of contracts. • Financial Management. Development of company budget
- Январь 2009 – ноябрь 2013
- 4 года и 11 месяцев
Директор
Dominant Holding (Advertising agency), Ереван
Обязанности и достижения:
• Registration of the company • Strategic and financial planning of the company • Develop and implement the Company’s efficient commercial activity • Manage company’s all administrative and financial operations • Promote BTL, ATL and POS production services in the local market • Promote Digital and mobile advertising in the local market • Research competition, establish and maintain competitive pricing in the market • Business Development. Coordination and supervision of the projects, negotiations and contracting with key & strategic partners • Profitably manage the supplier base, negotiate terms and conditions
- Август 2007 – январь 2009
- 1 год и 6 месяцев
General Director and Head of Caucasus Region
Integrated Trade Marketing (ITM/ IMS Holding- Moscow), Ереван
Обязанности и достижения:
• Launched of the Operations in the Caucasus Region • Registration of the local company • Started up company from the scratch, defined its goals and objectives, and managed its operations up to date • Promote BTL services (merchandising, sales-brand promotion, etc) and ATL services in the local market • Build the profits and sales with clear, executable merchandising plans, in coordination with the overall market segments and clients’ merchandising strategy. • Development of the strategy along with the Sales targets and forecasts • Development of company budget and monthly, annual reports • Business Development. Coordination and supervision of the projects • Negotiations and contracting with key & strategic partners (the main partner Beeline / Armentel – mobile operator) • Market development activities with key clients and distributors • Managing a network of more than 7000 Point Of Sales • Managing staff of 30 employees.
- Июнь 2007 – сентябрь 2007
- 4 месяца
Sales and Customer Care Department Director
Cornet-AM / Comstar-UTS, Ереван
Обязанности и достижения:
• Defined goals and objectives of Sales and Customer Care Department, and manage its operations. • Development of the Sales Strategy along with the Sales targets and forecasts • Develop, manage and motivate Sales and Customer Service Department employees split into 4 units (Corporate sales, Retail sales and Distribution Channels, Customer Care and Call Center) • Maintain close cooperation with Marketing Department to support the fulfilment of mutual objectives • Development of Corporate Sales/ key account practices and systems to cope with the needs of customers with continuous up and cross selling activities • Attract new corporate clients along with set sales goals. Negotiate and sign contracts with key & strategic partners • Develop and manage a network of distributors/dealers and POS • Monitor all related operations of financial, legal, or administrative nature. • Direct and monitor sales activities in the market and POSs. • Monitor availability and presentation of advertising materials in the market • Monitor Service Centers Activities and ensure smooth operation • Ensure efficiency and high quality customer interactions. Ensure continuous contact with customer and analyze feed back • Organize customer needs surveys. • Experienced with ISP concepts, products, and services • Propose and develop new policies and procedures • Develop all kind of sales weekly, monthly reports
- Май 2005 – май 2007
- 2 года и 1 месяц
Head of Sales Unit
MTS (VivaCell), Ереван
Обязанности и достижения:
• Started up the Sales Unit from the scratch, defined its goals and objectives • Managing a network of more than 60 dealers and 5000 Point Of Sales. This includes all related operations of financial, legal, or administrative nature • Managed to acquire more than 1600 corporate clients with continuous up and cross selling activities • Managing a staff of 15 employees split into two sections (Corporate and Distribution Channels) • Development of the Yearly Sales strategy along with the Sales targets and forecasts • Development of the Sales yearly budget and the yearly report to compare the real spending against the predicted budget • Managed several key projects that involve several Units and departments (Prepaid subscribers registration, 094 prefix launch, etc.) • Design and follow up implementing all kind of Sales daily, weekly, and monthly reports needed for different purposes (Analysis, monitoring, trends etc.) to make sure that objectives are met as planned • Supervise monitoring of sales activities in the market and POSs. Evaluate dealership applications and sign agreements with the best candidates • Development of Corporate Sales practices and systems to cope with the needs of customers and achievement of goals and objectives • Incentive Management • Propose and develop new policies, procedures, plan and direct company’s corporate sales activities • Negotiations and contracting with key & strategic partners • Market development activities with key clients and distributors • Experienced in products and services development (Marketing), Sales promotions, and communication • Good experience with Telecom concepts, products, and services • Skilled in planning, reporting, and documentation
- Март 2004 – март 2005
- 1 год и 1 месяц
Head of Administration
Eurasia Foundation, Ереван
Обязанности и достижения:
• Design and follow up on the implementation of the EF/Armenia Administration and People Management Policies and Procedures • Providing assistance and support in the recruitment, orientation and development of the staff of the EF/Armenia. Development and implementation of staff capacity development plans • Office inventory management • Supervising the maintenance of the office building, furniture and facilities, including contract arrangements and relationships with landlord, local providers and suppliers • Procurement of office furniture, supplies and equipment. Organization of bids • Organization/ arrangement of conferences (more than 100 people), seminars, retreats etc… • Supervision of the Administrative staff and Office Support Staff, including temporary administrative service providers
- Март 2003 – март 2004
- 1 год и 1 месяц
Executive Director
“Abide Web Technologies” Ltd, Ереван
Обязанности и достижения:
• General management of the company • Strategic Management and Business Plan Development • Set-up new strategies, policies and procedures • Commercial negotiations and sales management • Development and maintenance of contacts with local business community, media and Government. • Negotiations and contracting with strategic partners, local and international organizations • Marketing research and identification of new potential clients • Project set-up, design, budgeting, development and management: “IT development in arts and culture” project, financed by the grant (6045$) from OSIAF, Armenia won in the competition. • Organization of thematic roundtables, nominations, shows and presentations
- Сентябрь 1998 – март 2003
- 4 года и 7 месяцев
Office Manager
“Zigzag” Ltd, Ереван
Обязанности и достижения:
• Office logistics operations • Travel arrangements • Business correspondence with foreign counterparts • Company official web site/on-line shop creation and maintenance: translation of technical characteristics for all goods, taking pictures of the goods, pictures processing, making animations/collages) • Daily refreshment of data, data gathering, computer processing • Translation of technical passports of the goods and other translations

Образование

- Высшее образование
- Дневная/Очная
- 2009
International Academy of Entrepreneurship (the branch of Moscow Academy)
Факультет: International Economics
Специальность: Finance and credit
- Высшее образование
- Дневная/Очная
- 1997
State Humanitarian College
Факультет: English language and office management
Специальность: English language and office management

Обо мне

Дополнительные сведения:

• Project set-up, proposal/ business plan development, budgeting, project management, control and monitoring - “E-commerce development”, B2B projects with the Chamber of Commerce, Armenia (November, 2003) - “IT development in arts and culture” project, financed by the grant from OSIAF, Armenia won in the competition (November, 2003) - “Prepaid subscribers registration” project to be launched in “K-Telecom” /VivaCell (2007) - “094 prefix launch” project to be launched in “K-Telecom”/ VivaCell (2007) Traveling: Monaco, USA, Spain, UAE, Switzerland, France, Italy, Austria, UK, Czech Republic, Lebanon, Romania, Poland, Russian Federation, Turkey, Ukraine, Moldova, Georgia Strategy writing, Budgeting, Financial Analysis & Planning, Strong reporting and analytical skills: Annual, monthly and weekly report • Strong interpersonal, communication and presentation skills • Well-organized, dynamic, flexible and fast acting • Good listener and team player • Creative and adaptable, able to learn new responsibilities quickly and take initiative • Skilled in planning, organizing and problem solving • Able to fulfill challenging tasks successfully • Ability to complete job in a difficult situation and tight deadlines • Able to work under pressure, to analyze facts and develop alternative course of actions Компьютерные навыки: Advanced user - good knowledge in Microsoft Office: MS Word, MS Excel, MS Project, Outlook Express, PowerPoint, Visio. Adobe PhotoShop CS and Corel Draw X5, Flash MX, Swish