Customer support manager

Была больше месяца назад

По договорённости

45 лет (родилась 24 октября 1980)

Тольятти, готова к переезду: Санкт-Петербург

Занятость

не указано

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 16 лет и 2 месяца

- Июль 2016 – работает сейчас
- 9 лет и 6 месяцев
Private English Tutor
self-employed, Тольятти
Обязанности и достижения:
Planning, preparing and delivering lessons. Preparing teaching materials. Helping students improve their listening, speaking, reading and writing skills via individual and group sessions.
- Октябрь 2012 – декабрь 2014
- 2 года и 3 месяца
Sales Operations Supervisor
Fonterra Middle East, Africa & CIS, Dubai, UAE, Город за рубежом
https://www.fonterra.com/nz/en.html
Global dairy nutrition company
Обязанности и достижения:
Leading a team of sales operations executives: conducting trainings and performance reviews, developing talent, engaging staff, distributing workload, tracking KPI’s. Servicing customers: attending meetings, raising contracts, following up on shipping schedules and timely payments, resolving disputes, making sure sales targets are achieved. Coordinating with demand planning and supply chain teams on production and deliveries. Being a member of a worldwide crisis management team and supporting measures in cases of ports closure, political unrest, market access ban, force majeure etc. Ensuring shipping requirements are adhered to.
- Апрель 2010 – октябрь 2012
- 2 года и 7 месяцев
Assistant General Manager
Biotechnology International Company L.L.C. Dubai, UAE, Город за рубежом
http://biotech-uae.com
Manufacturer of cleaning products
Обязанности и достижения:
Providing support to the General Manager and company departments with daily operations by the means of reporting, meeting minutes and research. Representing the company at expos. Processing customers’ purchase orders and complaints. Preparing export documents. Issuing invoices. Following up on payments, processing received cheques, updating and issuing statements of accounts to customers. Maintaining attendance report. Preparing documents for annual audits. Screening CVs, conducting interviews with applicants.
- Май 2008 – март 2010
- 1 год и 11 месяцев
Sr. Business Development Executive
ISD Global L.L.C., Dubai, UAE, Город за рубежом
http://groupisd.com
Advertising
Обязанности и достижения:
Developing and servicing accounts across the UAE. Managing clients’ PR activities, placing press releases, planning events / conferences / promotions /exhibitions etc. Media space buying including print, TV, radio, online, outdoor. Coordinating with suppliers on print materials, exhibition stands, give away items. Briefing designers team on accounts requirements, participating in creative brainstorming.