Customer Service Manager

Был больше месяца назад

По договорённости

29 лет (родился 15 июня 1996)

Москва, удаленная работа, готов к переезду: Тбилиси, Баку

Занятость

полная занятость

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 6 лет и 8 месяцев

- Июнь 2020 – работает сейчас
- 5 лет и 7 месяцев
SMM manager
Novakid, Москва
https://www.novakidschool.com
Обязанности и достижения:
+Phone calls active sales +Answer phone calls and direct messages, book lessons, communication with customers. +Social media management
- Январь 2018 – январь 2019
- 1 год и 1 месяц
Customer representative
Zara
http://www.joinfashioninditex.com
Retail Chain (Clothing, Footwear, Accessories), Clothing, Footwear, Accessories, Textiles (Promotion, Wholesale), Clothing, Footwear, Accessories, Textiles (Manufacturing)
Обязанности и достижения:
+Take and deliver accurate, efficient orders according to customer specifications +Anticipate customers' needs and answer questions about the products.

Образование

- Бакалавр
- 2021
Voronezh State University, Voronezh
Факультет: International Relations
Специальность: International Relations
- Бакалавр
- 2020
Marmara University
Факультет: Political Science and Public Management
Специальность: International Relations

Обо мне

Дополнительные сведения:

I am a customer support representative with significant experience and training in hospitality and customer service. I am also knowledgeable about slack, intercom, database, and regulations. I believe that my skills enable me to perform the job of a marketing manager on a high level. My ability to understand and persuade people makes me very effective both talking to customers and colleagues. Good organizational skills and attention to details help me to make sure that we get the needed results on time. Responsibility, Customer Service, Detail-Oriented, Point of Sale (POS) System Operations, Negotiation skills, Analytical Thinking, HTML5, CSS, Intercom