Customer service manager / Customer Service Representative / Customs Senior Specialist

Была больше месяца назад

По договорённости

36 лет (родилась 12 января 1989), не состоит в браке, детей нет

Москва, готова к переезду

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 18 лет и 4 месяца

- Март 2014 – работает сейчас
- 11 лет и 9 месяцев
Inbound manager
LLC TRIOLconcept, Москва
Обязанности и достижения:
- Cooperation with foreign suppliers and partners in English both verbal and written (above all China first of all, and the Netherlands, Germany, Italy, Spain, Poland) on arrangement delivery, registration of goods such popular clothes brands as "Tommy Hilfiger (adults & kids)", "Junior Republic", "Compagnia Italiana", "CiModa", " Bomboogie", "RIDERS", "Teidem", "Sanetta", "Pietro Brunelli", "PB Jeans", "VFM", "Very Fashion Mother", "Norton", "Funky Fish" and the like. - "Direct" and "Indirect" deliveries: Truck, sea, air transport. - Holding tenders; Concluding the contracts. - Documenting from supplier warehouses to an import warehouse (invoices, specification, packing lists, Certificate of origin, Price-list, CMR, TIR, Bill of Lading, Air Waybill and the like), supervising the procedures done correctly. - Compliance with whole customs process (INCOTERMS, Customs Codes), keeping up to date to regulations and other legal/tax issue changes if any. - Cooperation and preparation of documents for carriers, the Customs, warehouses, financial departments and contiguous departments, communication and effective team and process management, both internal and external. - Good knowledge of MS Office: MS Outlook, MS Excel, MS Word, MS Power Point and the like. - 1C advance skills - Great and successful experience of finding out, registering and receiving permit documents of import control for Customs clearance goods, clients recording and filing all attachments in a methodical and organized manner. - Cooperation with certification companies, certification budget. - Holding tenders; Concluding the contracts. - Providing accurate and timely data and reports to regulatory authorities. - Supporting customer requests on sustainability information.
- Сентябрь 2010 – февраль 2014
- 3 года и 6 месяцев
Senior Customs Specialist
JSC BNS Group, Москва
Обязанности и достижения:
• Cooperation with foreign suppliers (mutual settlement, review conversation, organization of loadings), building strong rapports and relationships in order to negotiate better deals. • Documenting from supplier’s warehouse to import warehouse (invoices, specification, packing lists, CMR, TIR, Bill of lading), ensuring all controls and procedures are being followed correctly. • Compliance with whole customs process (INCOTERMS, Customs codes), keeping up to date in any changes to regulations and other legal/tax issues. • Cooperation and preparation of documents for carriers, warehouses, financial departments and contiguous departments, communication and effective team and process management, internal as well as external. • Finding, registering and receiving permit documents of import control for customs clearance goods, recording and filing all attachments in a methodical and organized manner. • Control of active permitting documents in shops in the different countries ensuring all local authority rules and regulations are being adhered to. • Cooperation with certification companies, certification budget, providing analysis and feedback for any discrepancies. • Experience with a huge nomenclature of goods (consumer goods, equipment, pabular and chemical goods), understanding the differences between the nature of these goods and the special processes required for each respective type of goods.
- Январь 2010 – сентябрь 2010
- 9 месяцев
Senior Specialist
Medical department, PLC Insurance Company, Maks, Москва
Обязанности и достижения:
Control and formalization of private and confidential documentation including claims, invoices, medical records and research documents, following and adhering to the close controls and procedures. Cooperation with clients and complete control of mutual settlements with them, building effective and strong relationships to ensure timings are met. Archiving and organizing historical information to ensure audit processes run smoothly.
- Январь 2009 – январь 2010
- 1 год и 1 месяц
Lab assistant
Moscow State Evening Metallurgical Institute, Москва
Обязанности и достижения:
Control, formalization current documentation processing and maintenance (official letters, orders, lecture contents, providing and implementing changes to ensure efficiencies within the Institute. Participation in leading up for lectures and laboratory works in Thermo physics and automation of industrial furnaces.
- Август 2007 – декабрь 2008
- 1 год и 5 месяцев
Administration Manager
LlC Logistic Centre, Kupavna
Обязанности и достижения:
Control and formalization of current document maintenance, verifying and validating all documentation, and archiving information methodically.

Образование

- Высшее образование
- Вечерняя
- 2012
Moscow State Evening Metallurgical Institute
Факультет: Ecology-technologic
Специальность: Ecological Technology, Thermo physics, automation and ecology of industrial furnaces

Обо мне

Дополнительные сведения:

I have extensive work experience in various office environments, which includes the retail sector and service industries, enabling me to enhance various skills, including the ability to work with many different types of people in often fast paced environments. During this time I have accumulated and developed many areas in my career and such demanding roles have required me to be innovative, efficient, organized, and excellent with time management in order to meet many tight deadlines. My peers have said I am extremely hardworking, with a positive attitude in all the work I undertake. At work I have been able to clearly demonstrate my interpersonal skills, building strong internal contacts with fellow colleagues and external ones with suppliers and customers. I am very focused and driven in working to my full potential in everything I do and am very motivated in succeeding for my employers. I am always committed to every job I have undertaken, proven by the fact I have been in my last role well over three years. Below I have detailed specific tasks I have performed which will also highlight additional numerous skills I believe I possess; sociable, responsible, results focused, professional attitude, creative, adaptive, inquisitive and the ability to learn new skills and information quickly as well as effectively multi-tasking my priorities to achieve all results. Владение ПО: Microsoft Office (Word, Excel, Power Point, Outlook), Navision, WSS, Docsvision, 1C. Уровень английского языка: Advanced