Резюме № 36801716
Обновлено 13 июня 2017
Обновлено 13 июня 2017
Customer Service & Logistics Manager
Был больше месяца назад49 лет (родился 02 декабря 1976), не состоит в браке, детей нет
Москва
Славянский бульвар
Условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Гражданство
Россия
Контакты
Телефон
Почта
Фото, имя и контакты доступны только авторизованным пользователям
Опыт работы 8 лет и 1 месяц
- Апрель 2016 – март 2017
- 1 год
Logistics manager
M.video management (The market leader in retail consumer electronics.), МоскваОбязанности и достижения:
Directed organization and management of promotional catalogue distribution to all company stores, controlling timely effectively. Reviewed account invoices and acts to determine needs. Collaborated with Marketing Department in catalogue design and feedback from stores. Prepared documentation for tenders, conclusion and maintenance contracts, and RFPs or RFQs in SAP system. Conducted contract preparation and negotiations with contractors and suppliers to minimize cost and ensure distribution schedules maintained. Enabled effective decision making and continuous improvement through preparation and analysis of statistical data. Achieved and maintained uninterrupted supply management zone with development and implementation of key business processes.- Июнь 2012 – март 2015
- 2 года и 10 месяцев
Logistics & Distribution Manager
Otto Group Russia (World e-commerce leader. ), МоскваОбязанности и достижения:
Directed distribution schedules, logistics, and organization for Quelle catalogues throughout Russia and Kazakhstan, including control of technical tasks, development of budgets, and coordination with contractors to facilitate delivery. Verified and completed payment of all incoming invoices. Created and presented monthly report for accounting and general monthly reports for all services and batches. Collaborated closely with office in Germany to control budgets, facilitate supply planning, and address any complaints or issues. Successfully managed allocation of catalogues through company through effective oversight of third party supplier, accurate inventory management, and strategic operational planning. Spearheaded quality analysis and verification control of incoming batches to proactively identify defects or damage and address needs with Claims Departments. Led testing of alternative forms of delivery in order to identify most cost effective, timely, and high quality methods or strategies available. Established collaborative relationship with all related departments to develop and implement strategies to improve effectiveness of operations and achieve goals. Played key role in project to organize supply and distribution processes from ground-up.- Январь 2010 – июнь 2012
- 2 года и 6 месяцев
Logistics Project Coordinator/Customer Coordinator
TNT Express (Worldwide logistics and mail), МоскваОбязанности и достижения:
Logistics Project Coordinator (Juniper, Nokia, MAN, Toyota), 7/2011 – 6/2012 Provided clients with accurate and efficiency warehouse and transportation services in alignment with service contracts. Prepared documents for customs clearance as well as primary accounting documents. Coordinated directly with contractors. Managed all aspects of accounting, processing, and billing with emphasis on proactively identifying errors or areas of concerns. Controlled inventory and delivery of goods, determining need for replenishment or transfer between warehouses. Customer Coordinator (METRO Cash & Carry), 1/2010 – 7/2011 Managed all services related to delivery of goods including cargo tracking, applications for transportation, organizations and traffic control, and invoice management. Successfully organized complex distribution schedules and daily dispatches of goods, leveraging industry expertise, time management skills, and analytical talents. Spearheaded creation of Customer Support operations from scratch including development of all business processes of interaction.- Июнь 2008 – март 2009
- 10 месяцев
Export Specialist
World Courier LTD (Worldwide delivery service), МоскваОбязанности и достижения:
Owned all aspects of logistics related to exports of medical samples for Western clinics including order placement and receipt, control of incoming samples, customs documentation and manifests, and recording all pertinent data or details within appropriate databases. Minimized customs issues or delays through strong knowledge of global requirements and accurate completion of all documentation. Established and maintained strict compliance with specific transportation regulations.- Январь 2007 – декабрь 2007
- 1 год
Customer Service & Logistics Department Coordinator
ZAO “Organon A/O” (Pharmaceutical company), МоскваОбязанности и достижения:
Accurately received and processed all purchase orders and pertinent documentation for customers in timely manner. Controlled all aspects of shipments including billing and contract close. Translated instructions from Russian to English to ensure proper goods disposal. Utilized SCALA program to maintain updated and accurate data on flow and movement of goods as well as inventory control for warehouse. Collaborated directly with corporate office in The Netherlands to ensure all objectives met and compliance with standards maintained.
Условия занятости
- Подходящие условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Образование
- Высшее образование
- Дневная/Очная
- 2000
- Высшее образование
- Дневная/Очная
- 1995
Обо мне
Дополнительные сведения:
Motivated, results-oriented, and dynamic professional with more than 15 years of experience driving cost effective and efficient operations. Skilled communicator able to build collaborative relationships with cross-functional teams, engage customers or client stakeholders, and motivate team success. Analytical, reliable, and organized as well as highly adaptable, proactive, and creative. Recognized for strong problem solving skills and ability to eliminate concerns or discrepancies between people, processes, and departments. Equipped for success in international environments with fluency in Russian & English.
Additional experiences including Customer Service & Logistics Department Coordinator and
Customer Service Officer with Organon A/O, FedEx, and TNT Express.
Technical Skills
SCALA • Lotus Notes • CRM • SAP • Database Management • ERP • Cosmos
Mainframe • UNIX • Biostar • MS Office Suite • PC • Windows OS
Customer Service;Supply Chain Logistics;Air Cargo & Couriers;Account Management;Team Leadership;Relationship Building;Global Logistics;Warehousing;Regulatory Compliance;Project management;Stakeholder Engagement;FMCG Sphere;Purchasing & Procurement;Customs Logistics;Process Improvements.
Иностранные языки
- Английский язык — cвободное владение
Водительские права
- B — легковые авто
Фото, имя и контакты доступны только авторизованным пользователям
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