Concierge, Front Office, Customer Service Manager

Был больше месяца назад

По договорённости

36 лет (родился 17 апреля 1989)

Москва

Занятость

не указано

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 7 лет и 6 месяцев

- Май 2016 – май 2017
- 1 год и 1 месяц
Concierge Agent
Four Seasons Private Residences at Al Maryah Island
Hotel
Обязанности и достижения:
Assist the Private Residents and long leasing guests. * Provide five star hotels quality concierge services for the finest luxury residential property. * Provide information about local features such as shopping, dining, nightlife and recreational attractions. * Make travel arrangements and other tours. * Receive, store and deliver luggage and mail.
- Июль 2013 – май 2016
- 2 года и 11 месяцев
Assistant of HR/Training Manager
Arabian Centre Employment Services
Recruitment
Обязанности и достижения:
Taught, advice, and trained all candidates; + Meet and greet Employer's from UAE and assist them on interview date. + Deal with employee requests regarding human resources issues, rules and regulations
- Июль 2011 – декабрь 2011
- 6 месяцев
Guest Relation Services Trainer
Broadmoor Hotel
Hotel
Обязанности и достижения:
Provided exceptional or VIP hotel services to guests upon request.
- Июль 2009 – июль 2011
- 2 года и 1 месяц
Assistant of Guest Relation Manager
Deevana Patong Resort & Spa
Hotel
Обязанности и достижения:
Worked at Front Desk to welcome the foreign guest; * Took care of all Russian guests in the hotel; * Welcomed and registered hotel guests; * Provided on time information on availability of rooms as per request; * Provided support on an efficient and friendly manner; * Assured that guest was assigned to a type of a room requested; * Provided friendly and professional service to meet guests expectations.
- Май 2008 – май 2009
- 1 год и 1 месяц
Assistant of Sales Manager
Hotel 'Queen's Park Hotel Tekirova'
Hotel
Обязанности и достижения:
Supplied and provided cars to tourists upon request; * Provided information support to the tourists on the country profile, currency, weather, insurance, security, trips, etc. * Receive the payments from guests. * Provided cars for In-house and Outside guests.

Образование

- Высшее образование
- Очно-заочная
- 2012
Academy of Tourism
Факультет: Tourism
Специальность: Management in Organization
- Бакалавр
- Дневная/Очная
- 2011
International Hotel & Tourism Industry Management School
Факультет: Tourism
Специальность: Hotels