Business assistant Internal Communications / Translator

Была больше месяца назад

170 000 ₽

33 года (родилась 15 октября 1992)

Москва

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Профессиональные навыки

Conflict management
Teamplayer
Analytical skills
Presentation skills
Negotiation skills
Project management
Time management
Business English
Organization Skills
Leadership Skills
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Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 13 лет и 2 месяца

- Апрель 2015 – работает сейчас
- 10 лет и 8 месяцев
Teacher / tutor
FREELANCE GERMAN AND RUSSIAN TEACHING
Обязанности и достижения:
Creation of a program for the classes Implementing behavior guidelines, preparing class activities, using various teaching methods, assigning homework, giving tests, and monitoring student academic performance. Providing teaching services to the students incl. online (via Skype, Zoom, and MS Teams)
- Июль 2021 – август 2022
- 1 год и 2 месяца
People advisor
A.P. MOLLER – MAERSK СOSTA RICA
Обязанности и достижения:
Own people’s inquiries about HR policies and procedures, understand their need, investigate options, seek solutions and collaborate with other HR colleagues to resolve the inquiries Ensure adherence and compliance with global and local process and regulations Guide and train employees and managers in the new HR systems and service delivery model Support the delivery of the HR Cycle with administrative tasks related to onboarding, annual performance management, job moves, exit, etc. Collect and work with the feedback from employees and HR colleagues Maintain and suggest improvements to the knowledge content in the HR portal to increase self-service usage
- Февраль 2019 – июнь 2021
- 2 года и 5 месяцев
Hr analyst (hr shared services team member)
RE: SOURCES - A PUBLICIS GROUPE COMPANY, Москва
Обязанности и достижения:
Creation of letters, contracts and other legal documents for clients (Advertising Agencies in Germany) Control of the requirements for the requests such as financial approvals HR Administrative support to the agencies´ employees Fulfillment of HR Data and Reporting requests Analysis of Master Data and confidential information in the system Communication with clients through E-mail Working with payroll and HR systems such as ADP, exactus Developed the material for training of new hires as a team project
- Май 2018 – июль 2018
- 3 месяца
Travel group tour leader / translator (russian, spanish, german) at the world cup 2018
VIAJES EUROAMERICA SPORTS (COSTA RICA), Москва
Обязанности и достижения:
Reiteration of the itinerary Distribution of the guidelines to each group participant Distribution of the information cards listing all contact numbers of hotels, tour leader, and other reference numbers Accompany the group to the sport event Translation of the necessary information Advise basic information as follows: Instructions on using the cash withdrawal machines / debit and credit cards, time schedules, Instructions for free time, rules of behavior and safety
- Октябрь 2016 – март 2018
- 1 год и 6 месяцев
Sales representative (german, russian, spanish, english client market)
RUSCOSTA / AMADEUS (COSTA RICA)
Обязанности и достижения:
Creation of the individual travel itinerary based on clients’ interests Edition of the travel program by clients’ request Respond to clients’ e-mails and calls Analysis of the providers’ services, such as hotels, rent a car companies, tour providers and their competitive environment Work in multilingual sales team and communication with other departments Issue of the invoices and preparation of the travel documentation
- Июль 2015 – октябрь 2016
- 1 год и 4 месяца
Customer care services agent for autodesk (german department)
COSTA RICA CONTACT CENTER CRCC S.A. TELEPERFORMANCE -
Обязанности и достижения:
Technical support on company’s program supplements Respond to customers’ requests on phone and per e-mail Answer customer inquiries concerning services, products, billing, equipment, and claims Help customers gain an understanding of their complex billing issues and arrange payments Update customer accounts, place orders (SAP), and renew memberships Recommend features, accessories, upgrades, and rate plans according to customers' needs Multitask between customer calls and various software support tools
- Январь 2014 – декабрь 2014
- 1 год
Sales manager (temporary agreement)
HEADHUNTER (SAINT PETERSBURG, RUSSIAN FEDERATION)
Обязанности и достижения:
Market analysis of the competitive environment Calling customers base and offering the company's products Identifying customer necessities and exhibiting commercial proposals Translation of the documents such as product descriptions into English for clients from overseas
- Июнь 2012 – ноябрь 2013
- 1 год и 6 месяцев
Online editor / account manager
SPARFELDT MEDIENVERLAG (MÜNSTER, GERMANY) WWW.DERMONAT.DE
Обязанности и достижения:
As online/web articles editor: Edition and publishing of the advertisements for the newspaper “ The Month” Creating the new presentations for online advertisement As an account manager: Managing and solving conflicts with clients Interact and coordinate with the sales team and other staff members in other departments working on the same account Establishing budgets with the client and company Meeting time deadlines for accounts

Образование

- Бакалавр
- 2021
University San Marcos, San José, Costa Rica
Факультет: Management and Administration
Специальность: Project Management
- Бакалавр
- 2017
St. Petersburg State Technological Institute (Technical University), Saint Petersburg
Факультет: Economy and Management
Специальность: Human Resources
- Бакалавр
- 2012
Saint Petersburg Pedagogical College named by Nekrasov
Факультет: Foreign languages
Специальность: Theory and Methodology of Teaching of Foreign Languages and Cultures

Обо мне

Дополнительные сведения:

Aiming to use my dynamic organizational, interpersonal, and partnering skills to achieve HR/Business/Internal Communications initiatives of the company. Bachelor degree in Human Resources Management. Experienced working in Human Resources Shared Services and in Customer Support environment. Committed to achieving goals and objectives by utilizing superb communication, time management & organizational abilities. Personal business qualities: communicative, analytical thinking, able to make decisions, to work with timeline, easy learner, exigent to myself. My goal is to work in an international organization, where I can use my skills to grow personally & professionally and to achieve the goals of the company. I am a global learner. In the workplace, I am pleasant and friendly; interact in a positive and creative manner with both co-workers and public. I am a major asset in brainstorming sessions. Very productive when working individually and active participant when working in a group and creative in any job. Conflict management, Teamplayer, Analytical skills, Presentation skills, Negotiation skills, Project management, Time management, Business English, Organization Skills, Leadership Skills, MS Outlook, Agile Project Management, MS Project, CRM, Adobe Photoshop, MS Office Suite, Interpersonal skills, Public Speaking, Adaptability, Employee Relations, MS PowerPoint