Обязанности и достижения:
- Increased client’s loyalty by successful implementation project at MTS sales points
- Optimized business processes at MTS company by starting up and running a new unit of Contract Management
- Decreased from 25 to 6 days of contract signing process, and from 20 to 2 days bill payments, and from 10% to 0,5% lost documents at MTS
- Decreased from 2 months to 5 days customer financial records removal process at ATON
- Optimized business processes at Administrative Department to the point where 5 business directions started to run smoothly at ATON
- Decreased from 3 months to 2 weeks placement agent fees payment process at Diamond Age Investment Advisors Ltd.
- Stabilized positive cash flow by improve clients bill payments track record at Telros
EXPERIENCED IN
Analytics, financial operations, and presentations:
- Variance analysis and analytical models preparation
- Point of sales activities analysis with necessary level of explanations
- Analyze data of service complains in channels such as regions, products, marketing group
- Collection of big data from different accounting systems, consolidate and prepare data for next analysis
- Expenses records and control
- Prepare monthly P&L and Balance reports in international company
- Manage all budgetary and contractual obligations including long and short terms planning and payments
- Maintain accurate records of financial documents (electronic and on paper)
- Prepare of demonstration materials (presentations) on key performance indicators in comparison of different channels (Business segments/Customers regions/Products)
- Preparation of weekly/monthly management reports and presentations
- Automate and improve current reports
Business development:
- Develop, calculate and control Key Performance Indicator
- Business process re-engineering
- Develop and implement quality standards, policies, and procedures
- Manage, motivate, and evaluate a team