Аналитик / координатор складских систем

Был вчера в 16:20

По договорённости

39 лет (родился 21 января 1986), cостоит в браке, детей нет

Зеленоград

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Профессиональные навыки

Управление качеством
оценка соответствия товаров
сертификация товаров
поддержка проектов
Управление проектами
Матрица товаров
Английский язык (Intermediate)
MC Office
Adobe Acrobat
Коммуникабельность
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Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 15 лет и 2 месяца

- Март 2020 – август 2022
- 2 года и 6 месяцев
Product compliance specialist
LLC IKEA DOM, Химки
http://www.ikea.com
Retail sale of furniture and household goods
Обязанности и достижения:
- follow-up on the end-to end compliance of the IKEA product offer throughout the retail operations; - contribute to the product compliance work in the retail market, ensuring that company offer safe and compliant Home Furnishing & Food products to customers; - monitor, identify, and report on national regulation, industry standards, health and safety standards; - keep the company informed about product safety and compliance related deviations and/or risks; - support in implementation of a new product to the assortment and ensure existing product availability in assortment; - support in the fulfilment of reporting obligations for product safety to local authorities; - monitoring the correctness of a product information and presentation in accordance requirements (legislation requirements and internal company requirements) in offline and online channels; - organization of corrective actions to eliminate non-conformity of the product and information about it and to eliminate non-safe product from sales; - work with the competence of employees in matters of safety and compliance; - support in the execution of the product safety & compliance deviation and recall processes; - support of business initiatives in matters regarding the conformity of the product and information; about product; - support the implementation of common product compliance processes, ways of working, tools and KPI’s and escalate any product related non-compliance and risks; - actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture); - support of business initiatives in matters regarding the conformity of the product and information about the product Led the project concerns providing to customer information about certification of all products in range (separate website for customer for self-search, the link to the website is indicated in the receipt); - created tools for the team to search for information about the readiness of the assortment for sales; - support legal and stores unit to avoid penalties by the company in during inspection of state bodies (Rospotrebnadzor)
- Май 2014 – март 2020
- 5 лет и 11 месяцев
Product Quality Coordinator
LLC IKEA TORG , IKEA Distribution Center ,ESIPOVO, Химки
Supply chain, business support of retail function
Обязанности и достижения:
- work and analyze store quality request from all stores in the region in quality system; - create and coordinate investigation about quality or safety reason; - coordinate process between Retail, trading, etc, supplier; - work with article of goods by quality and safety reason; - financial settlement; - escalate claims that are not handled in time; - ensure agreed actions are carried out and secure the best interest for company and customers; - communication with custom and financial departments, trading. Development and description of new processes, developed instructions for employees to facilitate daily work. Initiated and participated in the development of a new working method (reducing the time spent on the process). Reduction of company losses.
- Сентябрь 2012 – май 2014
- 1 год и 9 месяцев
WMS Super user
LLC IKEA TORG , IKEA Distribution Center ,ESIPOVO, Химки
Supply chain, business support of the retail function
Обязанности и достижения:
- responsible for providing WMS end users with actual training, training materials and/or resources; - detect if there are knowledge gaps and initiate trainings if needed; - daily and ongoing support function towards local end users; - support operations in efficiency and availability analysis; - follow up incidents and support requests from end users on a daily basis; - keep contact and coordinate work with IT Helpdesk for additional support; - monitor current performance of operations department and propose preventive actions; - day to day maintenance of running system; - maintenance and development of user management, change management and system releases; - responsible for monitoring system quality by verifying that the system is in use and working according to the standards; - set up and maintain an active communication with the end user community. Created trainings for co-workers and trained new super users
- Апрель 2011 – сентябрь 2012
- 1 год и 6 месяцев
B2B specialist
IKEA DOM LLC, Химки
Retailer of home furnishing and household goods
Обязанности и достижения:
- Implementation and improve a B2B offering, which helps for company to become a truly accessible, relevant and affordable choice for the business customers in a strong collaboration with the markets - co-developing company business principles and business direction for the IKEA group - gather insights in the markets to create clarity on the specific needs of the business customers (current and potential future customers) in the various business segments and across all markets; - support in developing the required business offer processes, ways of working, tools, measurements and follow up to ensure that all relevant pre-conditions for success are in place - support markets in securing, and negotiating with, clients for B2B offerings. Develop solutions enabling B2B conversion; - developing and sharing of practices and learning content for business offer competence development in the markets together with Market Support Learning Developers - work across functions within company and in good collaboration with other IKEA businesses; - work with applications from buyers by bank transfer directly to the buyer directly, billing, work with the internal systems, NAVISION, MHS, working with the relevant documents, - documentation and order / planning additional services, - ordering an additional flow of goods in store; - working the cash register terminal; - problem solving in buying process
- Июль 2007 – апрель 2011
- 3 года и 10 месяцев
Shop assistant
IKEA DOM LLC, Химки
Retail sales of furniture and household goods
Обязанности и достижения:
- work with sales space capacity (Sales space management) - maximizing sales and profitability by ensuring sales area clean, tidy, fully stocked and correctly priced; - advising clients on the best solutions for their homes in order to sell more; - communication with another departments for to secure correct prices and information about product; - planning sales places; - working with internal systems (logistic and sales) for ordering goods and create new sales points/location inside store.

Образование

- Высшее образование
- Дневная/Очная
- 2009
Московская государственная академия делового администрирования
Факультет: Менеджмент организации
Специальность: Управление качеством

Обо мне

Дополнительные сведения:

Skills and abilities: skills as superuser WMS system, high analytical skills, B2B sales, supply chain, retail, logistic, sales space management, product quality. Personal characteristics: easy for training, open for new, problem solving, team player, not conflict, high analytical skills, high concentration, ability to work with huge volume of data, resistance to stress, friendly:). MS Office (Excel, Word, Power Point),1 C, Adobe acrobat, ISELL, WINGAD, NAVISION, MHS, ASTRO, GTS.