Обязанности и достижения:
(direct report to the Head of Corporate Services); 10 subordinates.
Responsibilities: running the Mail Room aspects in Moscow, St-Peterburg and Sakhalin branches including but not limited:
- in- & out-mail (including electronic registration base), building of the system of the correspondence dispatch and its storing and retrieval; internal courier, mass NY-deliveries
- call-centre (switch board) - I had a special line for control audition on my workstation,
- reception (3 receptionists and 2 team assistants on shiftwork), scheduling and maintenance of meeting rooms and of the lobby; copying, scanning and binding works, service for presentations and conferences;
- archive (was build from the "0"-level) - making contracts with the outsourced archive, compilation of the Nomenclature, forming up the service for storage and on line retrieval of actual cases;
- Legal Files storage and Retrieval,
- Diasoft - primary registration of invoices, filling out of payment slips and collecting of needed signatures;
- Compilation and running of the hard and virtual contracts' base of the bank
- customs clearance, dealing with courier companies,
- creating of procedures & Data Bases,
- organizing subscription for the whole Bank (also compilation of the electronic base and the appropriate procedure);
- negotiations & signing contracts with main providers, marketing research concerning more favorable prices and higher quality of services (tendering);
- timekeeping, yearly appraisal of staff-subordinates,
- recruitment & cross-training of new employees,
- carrying out assistance to any other sections/depts of AAB.